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It's Never Too Late to Have a Great Year


Friends of Kevin Artist of the Day - Leanne Tremblay from Loomination

Artist Name - Leanne Tremblay

Business Name - Loomination

Description - Handwoven wearables and home decor

Location - Western Avenue Lofts, #116, 160 Western Ave, Lowell, MA

Website -

Facebook page -

Instagram -

Special Offer - Free shipping for Friends of Kevin! Use discount code shipfree at checkout. Order by midnight December 19th for holiday delivery, or make an appointment to pick up at our studio.

Holiday Events - Gather Here Handmade Holiday Show, Saturday, December 20, 11am-6pm, The Uniun, 3 Sanborn Ct, Somerville, MA

Handmade Holidaze, Saturday, December 20, 12-5pm, Moose Lodge, 67 Fitchburg St, Marlborough, MA


13th Annual Craftland Show, through Wednesday, December 31, Mondays-Saturdays 10am-6pm, Sundays 11am-5pm, 212 Westminster Street, Providence, RI



Resume for Richard F. Oliva

Richard F. Oliva

146 Butternut Hollow  l Acton, Ma. 01718  l  Phone: 617 256 5999  l

Sales Executive and Business Owner

A customer focused entrepreneurial leader with significant accomplishments as a partner sales manager, alliance manager and business owner. A results driven, high-energy hands-on manager who treats customers, partners and staff with the highest degree of integrity, sets high standards and communicates effectively, while easily developing strong business relations.  

  • Developed strategic partnerships for a leading system integrator/business consulting firm
  • Managed  worldwide relationships for a large global systems integrator
  • Built a national sales organization that grew sales from $130,000,000 to $200,000,000
  • Built, managed and owned a wireless communications business 


Sales and Partner Management

l  Channel and Partner management

l  Sales Planning and Business Development

l  Partner training and Program Creation

l  Team selling

l  Partner Recruitment

l  Performance Management

l  Conflict management


l  Mobile


l  Software

l  Services

l  Hardware

Work History

Illume Software  National leader in mobile application solutions, focused on reducing distracted driving

Director of Operations and Customer Services                            Jan. 2011 – Present

Implemented and managed the out bound selling operation, including targeting, outbound calls and implementing a contact management system. Customer Service responsibilities include the deployment, training and support of customer implementations. I was the project manager for the development and delivery of the new release of IZUP Professional.


  • Closed new channel partners and end user customers resulting in  $225,000 in new sales
  • Built $375,000 sales pipeline
  • Implemented and trained reps on
  • Deployed the IZUP solution at Kellogg, Jankovich and Cummins
  • Designed and managed the development of IZUP Professional. 

Wireless ExplosionAuthorized Verizon Wireless Reseller                     July 2005 – Nov 2010


Wireless Explosion located in Westford, Ma. is a retail store that specializes in the sales and service of Verizon Wireless voice and data plans, mobile phones and accessories.  As the business owner I was responsible for all aspects of store management, which included initial funding, site location, build out, merchandising, hiring and training, customer acquisition and retention, purchasing, inventory management and finance.


  • Built a $600,000 business
  • Developed an  account base of 3500 customers
  • Achieved an average  monthly run rate of  175 activations
  • Consistently over performed  at $18 per customer against an average revenue per customer goal of $12 per customer

 AllianceAnalytics  Inc. Alliance management software company      Aug 2002 -  June2005


Provide leadership and management in the acquisition of new customers and the development of business alliances. Created sales strategy, staffing plan,  sales territories, compensation plans and developed partner programs.


  • Generated $2,000,000 annual sales
  • Developed alliances with system integrators resulting in $200,000 in leveraged sales


Sapient Corporation Business and technology consultant               Sept. 1999 – July 2002


Responsible for the management of strategic partnerships for all CRM and Content Management companies. This included targeting, recruiting, developing and management of Siebel, Vitria, Vingette, Documentum, ATG and BEA.  Was a member of the CRM leadership team that built an Enterprise CRM Solution Set.


  • Closed $6,000,000 in revenue
  • Built $11,000,000 pipeline.

Digital Equipment Corporation

GLOBAL ACCOUNT MANAGER                                                            May 1996 – Aug. 1999

Manage the worldwide alliance for Accenture which consisted of providing strategic direction to the Americas, European and Asia/Pacific sales teams, the development of  industry focused application solution sets and managing executive relations between Accenture’s senior management.


  • Grew sales from $21m to $63m
  • CRM and Customer Care solution sets generated $12m in new sales and a $75m pipeline


Digital Equipment Corporation                                                         Previous Positions


NATIONAL SALES MANAGER                                                             July 1993 – April 1996


REGIONAL SALES MANAGER                                                             June 1991 - July 1993



Microsoft Excel, Word, PowerPoint,, Jigsaw, IZup client/server mobile application, Teletracker, BlackBerry, Android, Apple, Wireless carriers activation systems



Six time TOPDEC winner, two time Circle of Excellence winner and four time DEC 100 winner



Friends of Kevin Artists of the Day Samantha Tucker and Barbara Guilmet - Muddy Girls Studios

Name - Samantha Tucker and Barbara Guilmet

Business - Muddy Girls Studio

Description - Pottery done our way! Fun Funky sometimes functional.

Location - Western Avenue Studios Studio 405

Website -

Facebook Page -



Friends of Kevin Artist of the Day - Johnny Welch from John Francis Designs

Artist Name - John Welch

Business Name - John Francis Designs

Description - Home Goods Designed and Handcrafted by John Welch

Location - Western Avenue Studios Studio 101

Website -

Facebook page -

john w



Friends of Kevin Artist of the Day - Gary Destramp - Gary Destramp Illustration

Artist Name - Gary Destramp

Business Name - Gary Destramp Illustration

Location - Western Avenue Studios A508

Website -

gary 1

gaey 2

image 3


Noodlegram from Noodles & Company

Noodlegram from Noodles & Company

Buy One Entrée, Get One FREE

Have a meal with a friend. It’s Buy One Entrée, Get One Entrée Free. It’s the holidays.

Can't get enough Noodles info?

Workshop by the IRS- Taxpayer Advocacy Group




9855 E. Southern Ave.

PO Box 50867

Mesa, AZ 85209

Phone: (480) 516-6918




5/13 – 8/13        NIIT Technologies Limited                                                       Phoenix, AZ

                             Consultant – Project Manager

  • Responsible for managing a team of financial services professionals for a high level project for a local third party service provider in Phoenix. The project entailed providing solutions and best practices for the firms overall operations. 

6/11 – 9/11        Provident Trust Group                                                             Las Vegas, NV

                             Director of Trust Operations, Fund Administration & Compliance

  • Responsible for overseeing the financial reporting, trust operations, fund administration and compliance departments.
  • Responsible for ensuring all necessary internal controls are adequately in place to maintain compliance and overall accuracy of information.
  • Ensure all clients self-directed IRA’s and 401(k) plans are compliant and establish productivity benchmarks and metrics for services and service delivery to provide superior customer service. 

12/10 – 3/11      John Hancock Financial Services (John Hancock Funds)       Boston, MA

    Consultant – Financial Reporting & Tax

  • Assisted the General Director of Financial Reporting in the overall management and review of the 11/30/10 NQ, 12/31/10 Annual Report, 1/31/11 Semi-annual and NQ cycles and all tax provisions. 

5/10 – 9/10          Genworth Financial Trust Company                                      Phoenix,AZ

   Consultant – Global Custody Operations

  • Assisted Global Custody Operations Leader in leading team responsible for mutual fund trading, corporate action processing, income processing, pricing, security set up, trade error corrections, transaction processing and reconciliation.
  • Reviewed and audited all daily workflow processing to ensure completion within service levels which included monitoring work queues, team e-mail box, and ad hoc processing requests.
  • Performed daily tracking of workflow metrics and monthly preparation of key volume, performance (KPI) and risk (KRI) measures for executive leadership team.
  • Ensured immediate and accurate resolution of all reconciliation outages. Processes included root cause analysis identification, resolution, and improvement implementation.
  • Established and maintained a culture of continuous business process improvement, a strong compliance mindset, and increasing operational effectiveness to the asset management and trust custody operations. 

12/08 – 8/09        Brown Brothers Harriman & Co.                                             Boston,MA

                           Vice President/Treasurer

  • Responsible for overseeing the financial reporting, fund accounting, treasury and tax operations for five open-end mutual fund complexes (over 120 funds - Goldman Sachs, Deutsche Bank, Quaker, Japan Post and PIMCO) and seven investment offshore partnerships (PIMCO PARS hedge funds).
  • Managed the internal oversight of the fund accounting, custody and the transfer agency functions.
  • Assisted in the evaluation, development and implementation of enhancements to internal systems to achieve automation for financial reporting and expense budgeting processes (Confluence Unity).
  • Oversaw the project management and implementation of the Confluence financial reporting software including the data modeling, mapping, tagging and review of the XBRL. Ensured that all quarterly, semi-annual and yearly filings were in accordance to S.E.C. filing requirements.
  • Leader of team selected to develop and implement best practice tools and techniques as well as ongoing process improvements. 

3/02 – 9/08          ING Investment Management, Inc. (ING Funds)                      Scottsdale, AZ

                           Vice President/Department Head

  • Oversaw and managed the day-to-day operations of the fund accounting, financial and board reporting, treasury, accounts payable and tax groups under the CFO.
  • Provided financial management and control for over 230 mutual funds (including 50 sub-advisors with over $100 billion in assets) consisting of service provider oversight (accounting & custody - State Street, Brown Brothers Harriman and Bank of New York Mellon and transfer agent - DST Systems), month-end fee calculations, expense budgeting, audit package work papers review, financial and board reporting.
  • Successfully spearheaded Six Sigma DMAIC initiatives under mentorship of Six Sigma Master Black Belt. Assisted in developing proposal that resulted in $300k savings across product platform and also implemented process improvements that resulted in increased productivity and contributed to numerous cost efficiencies and reductions for the firm. Spearheaded efforts to design and create an Accounts Payable system
  • Recipient ofING Circleof Honor Award for Outstanding Team Achievement (led the overall conversion of the ING Funds complex fromState Streetand Brown Brothers Harriman to the Bank of New York Mellon). 


10/11 – 10/12    South Mountain Community College                                        Phoenix, AZ

                           Head Coach – Men’s and Women’s Soccer,

                           Student Success Coach and Adjunct Faculty 

10/12 - 1/13      Gilbert Public Schools - Mesquite High School                        Gilbert, AZ

                             Head Coach – Girls Varsity Soccer 


FITCHBURGSTATEUNIVERSITY; B.S. in Business Administration - 12/93                   

  • Concentration in Accounting 

MIDDLESEX COMMUNITY COLLEGE; A.S. in Business Administration - 5/91              

  • Concentration in Accounting