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Transformational Beginnings Program Manager Wanted

United Teen Equality Center (UTEC)

Transformational Beginnings Program Manager 

The Transformational Beginnings (TB) Program Manager guides and supports all youth who participate in the Mattress Deconstruction and Recycling Enterprise, the first phase of workforce programming.  S/he plans and implements daily structured programming, which includes working in the mattress recycling warehouse, workshops, talking circles, and orientation sessions.  Above all else, the TB Program Manager identifies as a dedicated youth worker with a passion for transitional employment programming. The individual values innovation and creativity and is inspired to address the challenges and benefits of an integrated youth development social enterprise business. Reporting to the Senior Director of Programs, the position also works with the Chief Innovation Officer, Mattress Recycling Operations Manager, Director of Youth Promise, and TB Coaches to develop, manage, and support the Mattress Recycling social enterprise. 

Responsibilities and Outcomes

  • ·         Supervise and manage a crew of up to 20 youth in the mattress recycling warehouse
  • ·         Develop, plan, and facilitate Transformational Beginnings orientation and weekly workshops for new enrollees to UTEC’s workforce development programs
  • ·         Complete weekly performance reviews for all youth who complete 3 days of attendance per week
  • ·         Responsible for promoting 4-5 youth a month to the next stage of programming (food services or woodworking)
  • ·         Provide support  to the Mattress Recycling Operations Manager  and Chief Innovation Officer in developing and maintaining operations process and protocols in Mattress Recycling  
  • ·         Collaborate with the Senior Director of Programs, Director of Youth Promise and workforce staff in implementing quality integrated programing and preparing youth for a continuum of workforce and educational opportunities
  • ·         Manage youth time sheets, attendance, payroll, evaluations, and daily activities and enter data in ETO, UTEC’s performance management database
  • ·         Supervise 1 AmeriCorps member in Mattress Recycling

Qualifications and Competencies

  • ·         At least 3 years of youth development experience with proven-risk youth
  • ·         At least one year of supervisory experience preferred
  • ·         Experience developing lesson plans and an understanding of group dynamics
  • ·         Flexibility: Thrives in a hectic and fast paced environment; open to other perspectives
  • ·         Commitment: Genuinely cares about the youth’s and UTEC’s success
  • ·         Relentless: Does not give up on youth, proactively reaches out to youth, can see youth succeeding even when the youth cannot see it her/himself
  • ·         Leads by Example: Demonstrates punctuality, reliability, sound judgment, stress management and team work to corps members, other staff, and youth; works side-by-side with crew on-site or off-site
  • ·         Controlled Response: Remains calm and objective when confronting defense-provoking situations; tolerates stress
  • ·         Creativity: Develops innovative solutions to challenging problems and creates engaging, fun workshops and program experiences for youth
  • ·         Coachable: Open to feedback and personal and professional improvement
  • ·         Relationship Builder: values and nurtures relationships between self and youth, self and community partners, self and colleagues
  • ·         Drive: Hunger to do an excellent job, a passion to own one’s work, proactively comes up with systems and solutions to make one’s work more effective
  • ·         Well Organized: Can manage at the high level while keeping day-to-day on track
  • ·         Attention to Detail: Creates and maintains protocols that enhance youth experience and provides positive environment for youth
  • ·         Team Player: Upholds UTEC’s mission, values, and vibe
  • ·         Sense of Humor: Ability to laugh at oneself a must! 

Benefits: 3 weeks paid vacation, 10 paid sick days, and health/dental benefits (50-85% subsidized).

To Apply

Strong candidates should submit a thoughtful cover letter and resume to Please type “Transformational Beginnings Program Manager” in the subject line of the email. Candidates whom we choose to interview will be contacted. Please no calls or email about this position.






Manchester Choral Society


Kirsten Mohring – 731-9360

9 Stonehenge Road

Londonderry, NH 03053 


MCS Seeks New Singers for Requiem Poem 

Looking to sing some incredible music this spring? Then come sing with us, the Manchester Choral Society! This season our Masterworks series will feature Maurice Durufle's "Requiem" and the world premiere of  "Requiem Poem” by award-winning New Hampshire composer Jonathan Santore. 

All interested singers from high school and beyond are welcome to attend our first open rehearsal on Monday, January 25, 2016 at St. Catherine of Siena School (206 North St. Manchester, NH) from 7:00-9:00pm. To sign up for an audition contact Betty Dunn (603-893-8501, email For further information about Manchester Choral Society, go to or contact Co-president Liz Sheil at or Co-president Megan Carrier at

MCS is supported by generous donations from many individuals, local businesses and foundations including the NH Charitable Foundation (Corbit Fund), and the Frederick Smyth Institute of Music.

The Manchester Choral Society is a non-profit auditioned community chorus established in 1961.  MCS is committed to sharing and promoting the best in choral music of a variety of styles and periods through vibrant performance, collaboration, and educational and community outreach.  Concerts for the public are offered several times a year under the musical direction of Dr. Dan Perkins, who has served over two decades as Professor of Music and Director of Choral Activities at Plymouth State University. Dr. Perkins is also Music Director of the New Hampshire Master Chorale, and has served as the Principal Guest Conductor of the Vietnam National Opera and Ballet in Hanoi, guest conductor of the Dartmouth Concertato Singers, Dartmouth Handel Society, and as the Music Director of the Hanover Chamber Orchestra, and New Hampshire Friendship Chorus. Dr. Perkins’ choirs have performed all over the world, including Europe, Brazil, Ecuador, Peru, South Africa, South Korea, and Vietnam.   

Meet Andre Mills Owner/Illustrator of AKM Graphics

Looking for the perfect image/logo for your business? Want to create fun t-shirts for your next family reunion or mega party? You know what you want but need some help in creating the design? You need to talk to my Friend Andre!

vaca         rb

Andre loves to "Create Joy Thru Art". He is currently publishing his web comic Becka & Dre. Becka and Dre is a fun comic about the mayhem that Dre gets into with Becka. Plus all the craziness that happens with their friends. Follow Becka, Dre, Marcie, Puck, Sasha, and Ahman as they enjoy and navigate modern life. 


AKM Graphics specializes in professional custom illustrations for your book, brochure, t-shirts, poster, event, logo home or office. 

Contact Andre:


Phone: 978-310-1661







PT Financial Service Rep /Teller wanted in Acton


Have You Been to Noodles & Company in Nashua, NH Yet?



Massachusetts DECA District V Conference


On January 7th, 2016 over 500 high school students from the great Merrimack Valley area will be competing in the annual DECA District competition.  DECA prepares emerging leaders and entrepreneurs for careers in marketing, finance, hospitality and management in high schools and colleges around the globe. 

Part of this competition is a mock interview with a business professional.  This year we need over 75 judges to run the event.  Your day will run from 8am - 1pm.  During that time you will meet with several students all interviewing for the same position or solving a problem.  

Following are the details:

Event:              Massachusetts DECA District V Conference

Location:         Chelmsford Radisson, 10 Independence Way, Chelmsford, MA

Date/Time:      Thursday, January 7th, 2016 @ 8:30am

(In case of snow:  Friday, January 8th)


Resume for Chris Williams

Chris D. Williams   ◊   ◊   978.886.1946

Finance Professional with strong analytical and communication skills with experience bringing people together to tackle difficult issues. My management style, which draws on the basic tenets of quality management, is focused on quantifiable results driven by every member of the group. Record of analytics, strategic vision and results-oriented leadership across numerous industries and institutions.

Core Expertise includes:


Financial Analysis


Process Improvement




Finance Operations Management


Training/Curriculum Development


Team Building


Public Speaking


Career Snapshot

MA Families Organizing for Change

Project Coordinator who conceptualized, developed and grew Housing Connections, a state-wide tool to allow families of the disabled to connect to find housing for their loved ones. Led seminars on housing as well as transition topics; designed and led goal-setting process for Northeast region (2012 – present).

United Airlines

Manager Cargo Revenue Accounting, with responsibility for accounting, customer service, collections, claims and records management (2000 – 2003).


Developed and implemented detailed quality metrics for all functions; instituted long-term performance improvement plan resulting in dramatic operational improvement over three years:


Reduced days sales outstanding by 70%.


Reduced oldest open invoices by 85%.


Reduced longest customer service response times by 96%.


Renegotiated collection vendor contract to save $800k (52%) with improved control processes.

Manager Long Term Cargo Planning, with planning responsibility for warehouses, equipment, automation, process, quality and data (1998 – 2000).


Implemented performance measurement and quality standards for field cargo operations.


Restructured O’Hare ware house renovation for savings of 13 months and $10 million (11%). Full scope of renovation completed within timeframe and budget.

Financial Analyst, Controller’s Division, responsible for collaborating with field maintenance operations to develop $1.9 billion operating budget (1997 – 1998).


Modeled maintenance productivity and cost to align spending with operational volume.


Valued numerous ESOP scenarios in support of union contract negotiations.


Promoted to manager after just 10 months.

Early Career

As Training Manager at Zacks Investment Research, developed and delivered multi-faceted training program for equity selection software. Back tested and assessed client equity investment strategies. Significant writing and public speaking. As Portfolio Risk Manager at Singer/Wenger Trading Company, analyzed risk in 25 exchange-traded option markets using a modified Cox/Ross/Whaley option valuation model. Offset risk in option positions using commodities futures contracts.


Education & Certification

MBA, Finance and Statistics

University of Chicago, Booth School of Business


BA, Economics

Northwestern University


Charter of Financial Analysis





Designed, tested and implemented proprietary investment strategy with average returns above the S&P500 but only 55% of the risk of long stock using equities and equity options (2007-2013).


Cooking instructor and blogger at, with a passion for teaching people to make food that is healthy, tasty and REAL.


Developed and taught Investment Club, an investment enrichment course for 4th and 5th grade students from 2005 – 2010. Designed 4-factor stock picking model for students based on writing web common in elementary schools.


Court Appointed Special Advocate (CASA) from 2004 – 2009 and Education Surrogate Parent (ESPP) from 2006 – 2014 advocating for teens in the Massachusetts foster care system



Current board memberships: Massachusetts Department of Developmental Services Citizens’ Advisory Board, South Church Youth Board, Northeast Arc Transition Task Force

Acupuncture Center of Southern NH December Newsletter

Qi Mail™
The Acupuncture Newsletter

December 2015

Vicki Jessop Lic. Ac., MAc, Dipl. Ac. (NCCAOM)
Acupuncture Center of Southern NH
71 Spit Brook Road, Suite 407
Nashua, NH 03060

Relieve Pain Naturally with Acupuncture

Increasingly, people are looking for more natural approaches to help relieve painful conditions instead of relying on medications. Acupuncture can be helpful for all types of pain, regardless of what is causing the pain or where the pain is located. Some studies have shown the pain relief it provides can last for months.

Magnetic resonance imaging (MRI) of the brain before and after acupuncture treatment for pain shows dramatic decreases in brain activity -- up to 70 percent. This decrease in brain activity in certain areas of the brain is thought to be the reason for the reduction of pain caused by the acupuncture treatments. In addition to reducing pain, acupuncture also hastens the healing process by increasing circulation and attracting white blood cells to an injured area.

The basis of acupuncture is expressed in this famous Chinese saying: "Bu tong ze tong, tong ze bu tong" which means "free flow: no pain, no free flow: pain." In other words, any kind of pain or illness represents an obstruction in the normal flow of Qi or life force. Simply put, acupuncture moves Qi, restoring free flow.

Acupuncture has become readily accepted in mainstream modern medicine as a viable option for pain management and studies support its therapeutic effects.

In a German study, published in the Archives of Internal Medicine, 1,162 adults with chronic, lower back pain were divided into groups treated with either the standard pharmaceutical and exercise therapy commonly used in conventional medicine or acupuncture. The researchers reported that acupuncture provided relief and lasting benefit to nearly twice as many lower back pain patients as drugs and exercise. Forty-eight percent of the acupuncture patients reported at least a one-third decrease in pain along with improvement in their ability to function, versus 27 percent of the patients treated with conventional methods reporting such benefits.

If you or someone you love suffers from acute and chronic pain, please call to find out more about how acupuncture and Oriental medicine can help you.


Acupuncture for Low Back Pain

Low back pain is an extremely common concern, affecting anywhere from 75 to 90 percent of people at some point in their lives. Low back pain is second only to the common cold as a cause of lost days at work and is one of the most common reasons to seek medical care, including acupuncture. In fact, one of the top reasons that people get acupuncture treatments is for low back pain.

In a study published in the Annals of Internal Medicine, researchers from the University of Maryland School of Medicine analyzed 33 studies covering more than 2,100 patients from around the world on acupuncture for low back pain.

They found acupuncture provided definite pain relief in the short-term (defined as relief sustained for three weeks after the end of the acupuncture sessions).

In spite of the large number of pathological conditions that can give rise to low back pain, up to 85 percent of the cases are classified by physicians as 'non-specific'. When low back pain is examined from an Oriental medicine perspective, it is seen as a disruption to the flow of Qi within the area and associated with a specific disharmony and is treated accordingly.

The disruption of Qi that results in low back pain is usually associated with the following three disharmonies:

Weak Kidney Qi - In Oriental medicine, the lower back is referred to as the “dwelling of the kidneys”. The majority of chronic low back pain conditions are associated with kidney deficiency. Pain related to kidney deficiency is typically dull and erratic. It is usually aggravated by fatigue and improves with rest.

Stagnation of Qi and Blood - When the flow of Qi along the meridians that traverse the lumbar region becomes congested, it is referred to as the stagnation of Qi and blood. This presents with a severe stabbing pain that is worse with rest and better with movement, tender to touch, and can be accompanied by stiffness and tightness.

Invasion of Cold and Dampness - Cold, damp type pain is generally worse in the morning and when the weather is cold and damp. This type of pain improves with movement and the application of heat. Stiffness and contraction of back muscles that is aggravated by immobility indicates cold predominance. Swelling, numbness, and a heavy sensation are indicative of dampness.


Ah Shi Points

Not all acupuncture points have a specific name and specific location. Some of the most effective points to use in acupuncture are local points of tenderness. These points are referred to as Ah Shi points, which in Chinese literally means, “That’s the point!”

Ah Shi points were first mentioned during the Tang dynasty (founded in 618 AD) classic book Thousand Ducat Prescriptions. These points become spontaneously tender when disease or injury occurs, or in locations where Qi has become congested. They are not among the regular acupuncture points on a specific meridian or pathway.

Their locations are not fixed; they are the points that, upon palpation, are the most sensitive. In many cases, a small knot or pea-sized nodule can be felt under the skin at these points of tenderness.

The Ah Shi points are especially effective in the treatment of pain and are often used in conjunction with local and distal acupuncture points.

If you have pain, palpate around the area of pain to see if you can find the Ah Shi points. This is a great way to self-treat the problem.



In This Issue


Relieve Pain Naturally with Acupuncture


Acupuncture for Low Back Pain


Ah Shi Points


Post Operative Pain Relief

Post Operative Pain Relief

Research from Duke University Medical Center has shown that acupuncture can significantly reduce surgical patients’ post-operative pain and their need for powerful opioids to treat pain.

Duke University anesthesiologists combined data from 15 randomized clinical trials to reach their conclusion. Using acupuncture both before and after surgery produced the best results for patients, who reported lower levels of post-operative pain and a significantly reduced need for painkillers. In addition, acupuncture mitigated the negative side effects of opioids when they were used.

“The most important outcome for the patient is the reduction of the side effects associated with opioids,” said T.J. Gan, M.D., the Duke anesthesiologist who presented the study at the annual scientific conference of the American Society for Anesthesiology in San Francisco in October 2007. Gan pointed out that acupuncture is a relatively inexpensive therapy that has virtually no side effects when practiced by trained professionals.

Many other studies have shown acupuncture effective in reducing post-operative nausea and vomiting compared with other medications.

According to a meta-analysis presented at the American Society of Anesthesiologists' meeting, acupuncture reduced rates of post-operative nausea by 32 percent, pruritus (itchiness at the surgical site) by 25 percent, dizziness by 38 percent, and urinary retention by 71 percent compared with control groups.

Acupuncture is excellent for managing post-surgical side effects such as surgical pain, loss of appetite, and upset stomach or nausea. In addition to strengthening the immune system and increasing energy, acupuncture is also a great way to reduce swelling, decrease stiffness and pain, reduce scarring and scar tissue, and assist with a quick recovery.

If you, or a loved one, will be undergoing surgery, please call us to see if acupuncture can improve your recovery.

Resume for Bonnie Ober

Bonnie Ober

88 Waltham Street Maynard, MA 01754

C: 508.527.3726 • P: 978.266.2766





Accomplished and creative corporate communication and marketing professional with expertise in developing marketing plans, comprehensive media planning and execution of strategy. Talented and successful client – oriented manager focused on building and maintaining strong relationships. Adept at navigating all aspects of product marketing from a wholesale and manufacturing perspective. Develop, manage and execute all company and vendor events for established and prospective customers. Successfully pilot promotional events for customers and vendors alike from concept through completion.


Professional Experience


Marketing & Office Manager

VBA Physician Network Services, LLC. Concord, MA                             June 2015 - Present

Innovative Healthcare Management Consulting Services



Maintain and improve marketing efforts for company website in Word Press V. 4.3.1.


Provide customer feedback and requests from customers through networking to report to LLC manager for improved processes.


Organize and update cloud – based systems including Quick Books Pro 2012 with Inuit.


Update and generate Networking reports in cloud – based Zoho CRM, Projects and Campaign database software.


Prepare all HR and Marketing on – boarding programs for CFO and Physician Executive to begin consulting for VBA.


Adjust and maintain yearly budget and Excel spreadsheets.


Prepare and report a quarterly account review to principals through networking efforts for discussion.


Assist on PowerPoint creation and auditing functions for client presentations.


Built and Maintain LinkedIn Profiles for company site and Executive Consultants.


Created all announcements and email blasts through Zoho Campaigns, Boston Business Journal and utilized other Media Vehicles to generate excitement with the addition of new consultants at VBA PNS, LLC.


Associate Product Manager

Harvey Building Products, Waltham, MA                                       July 2013 - November 2014

Manufacturer and wholesaler of building products                            



Collaborated with Business Development and all members of the team to create comprehensive sales strategy, conduct analysis, and create event plans to identify new opportunities to provide our customer with added sales value and a consistently positive experience.


Built and maintained relationships with wholesale vendors, field sales managers and their customers.


Revamp annual Harvey catalog for all company wholesale and manufacturing product lines.


Developed new events and promotions for internal and external trade shows


Designed flyers, promotional materials and dealer/vendor events to promote The Harvey brand and individual wholesale products to educate our customers and their customers on our vast product lines.


Prototype development of new samples, kiosks and update/retro-fit existing showroom displays.


Rebuilt the web portal for outside sales and branch staff use by redesigning all wholesale and MFG literature, line cards, sell sheets, user guides and other sales assets.


Lead management of product line for larger distribution in PA and increased sales volume of Harvey Estate storm door series reboot.


Formulated and broadcast weekly emails and bi-monthly newsletters to the general population by contributing product introductions, updates and education.


Marketing Manager

Peabody Supply Company, Peabody, MA                                                          2004 - 2013

Wholesale and retail supply chain



Designed comprehensive marketing plans annually. Managed $750k marketing budget. Efforts included direct mail, radio, print, billboard, cable, network television, customer promotions and events to reach an identified market. Increased attendance at annual vendor trade shows from 50 to 250 targeted attendees.


Developed, planned and executed semi-annual, company-wide vendor and customer events in a trade show-like venue.


Organized and ran all aspects of approximately 20 training events each year for customers and employees.


Delegated assignments to company employees before and during each event to ensure a smooth and effective event.


Qualified leads and built databases of potential clients in vertical markets. Analyze sales patterns to refine market for future sales events.


Directed work of web specialist focused on social media activities including blog posts, tweets and other social media content.


Marketing Manager

Plumber’s Edge Corporation, North Chelmsford, MA                                         1999 – 2004

Commercial/industrial wholesaler and retailer



Instituted and managed strategic customer and third-party relationships through trade shows, yearly events, promotions and presentations, mailings and other activities to leverage key competitive strengths. Effort generated hundreds of new leads and increased sales.


Developed comprehensive customer reference database to facilitate circulating mailers and vendor information. Increased exposure to 35,000 potential new customers per mailing.


Trade Show Manager

Schrager & Associates, Boxborough, MA                                                            1997–1999

High-level management roundtable trade show marketing and coordination for Fortune 100 IT companies



Generated more than $800K in gross sales annually from contracting with vendors and clients.


Guided clients through trade show process; strategized on planning and execution of workshops.


Qualified leads through telesales; achieved and exceeded attendance goals for trade show producers.


Nonprofit & Volunteer Service/addtional employment

Acton Barn Cooperative, Inc., Acton, MA 1991-1998 Member - Board of Trustees

Worked at nonprofit early childcare & education center to uphold its mission and vision, set goals and policies, oversaw administration, evaluated performance, and monitored finances. Leadership positions included: Executive Vice President, Membership Co-chairperson, and Nominating Committee Chair. Assistant Manager at Ann Taylor, Inc. & Sales at The Gap Stores, Inc.


Bentley University, Waltham, MA - BS in Marketing and Management (Double Major)


Minor in Media and Communication Studies.                                                                                      Page 2 - Ober

Resume for Mary Scourick

Mary L. Scourick

17 Bear Path Lane, Hudson, NH 03051

 (847) 204-1298



More than 15 years of broad expertise in patient, product, software, and therapy marketing. Strong customer and patient focus, exceptional relationship management skills, experienced in driving results.


Product & Services Marketing                        Strategy Development                            Project Management

Creation of Programs & Collateral                   Social Media Engagement                      Budgets & ROI Analysis

Proficiency in Salesforce (CRM)                     Development of Procedures                    Market Research



Developed and launched numerous high return initiatives to increase awareness and adoption of life-changing therapy option.


Created and launched (in FDA-regulated environment) company’s Facebook page, obtaining legal and regulatory approval on guidelines for posting and managing the page.


Managed all pre-launch and launch activities for a new clinical software suite, including beta site criteria and selection, positioning and pricing strategies, and sales implementation process, generating first sale 4-weeks post launch.


Recipient of several internal awards recognizing customer focus, dedication to improving patient care, and operational improvement.



NxStage Medical, Inc. – Lawrence, MA                                                                                   2007 - 2015

Senior Marketing Manager, Patient Marketing (2010 – 2015)    

Generated patient and community awareness of NxStage therapy through media outreach, peer-to-peer engagements, patient meetings, and educational materials.

Key accomplishments:


Developed and launched numerous high return initiatives to increase awareness and adoption of home hemodialysis therapy, including:


Experience the Difference – program allowing patients to “test drive” therapy for one week; results: greater than 50% of patients subsequently start therapy.


Patient educational events – developed framework and resources for sales representatives to drive and facilitate events with customers wanting to grow their home hemodialysis programs; results: therapy prescriptions increased 50% at those programs.


Patient advocacy programs – identified and managed patient advocates for peer-to-peer discussions with interested patients and family members; grew program from 1 to 24 advocates.


Drove adoption and development of Facebook page in an FDA-regulated environment, obtaining internal legal and regulatory approval on page management guidelines.

Market Development Manager (2007 – 2009)

Created responsibilities for newly-created position designed to grow patient base through awareness, education, and support, including:


Managing PR activities, driving coverage of compelling patient stories in local and national media.


Developing educational collateral and web resources to increase awareness and consideration of home hemodialysis therapy.


Working collaboratively with not-for-profit kidney patient organizations to identify opportunities for effective partnerships to increase awareness of home hemodialysis.

Key accomplishments:


Recipient of Kelly McManus Award, recognizing customer focus and dedication to improving patient care. 


Baxter International, Inc. – Deerfield, IL                                                                                      1987 – 2006

Global Senior Marketing Manager (2004 – 2006)

Worked in a matrixed environment developing and executing strategic marketing plans for all clinical software and web offerings.

Key accomplishments:


Managed both U.S. and global marketing requirements after restructuring through frequent and effective communications with global counterparts.

Senior Marketing Manager (2002 – 2004)

Produced and launched patient testimonial video designed to increase demand for home therapy; managed all pre-launch and launch activities related to new clinical software package.

Key accomplishments:


Generated sale of six-figure software package four weeks post-launch.

Marketing Manager (2001 – 2002)

Designed and implemented physician education follow-up program, managed pre-dialysis patient education programs, developed therapy messaging for field sales use.

Key accomplishments:


Engaged 700 physician meeting attendees with monthly audio conferences, question/answer forums, sharing of best demonstrated practices, article reprints, and faculty tips. 

Associate Marketing Manager (1998 – 2000)

Managed product line, including new product development and life cycle management; led cross-functional teams to drive improvements in profitability and customer engagement.

Key accomplishments:


Drove and implemented over $1.5MM of product and manufacturing cost reduction projects, ensuring customer acceptance of any product changes.


Recipient of U.S. marketing’s 1999 Best Partner Award for outstanding customer support through marketing initiatives.

Earlier Career

Worked in customer service management at Baxter International, Inc., driving operational improvements through cross-functional leadership. Successfully integrated another division’s full product offering into customer service organization by developing effective training program on new products, implementing new order entry procedures, and maintaining employee morale. Achieved 1995 Area of the Year award for exceeding operational goals.



Masters of Business Administration - Lake Forest Graduate School of Management - Lake Forest, IL
Bachelor of Arts (Marketing) - University of Northern Iowa - Cedar Falls, IA



National Kidney Foundation Serving New England (2007 – 2015)


Drove corporate presence at annual Kidney Walk through sponsorship and employee participation.

National Kidney Foundation of Illinois (1999 – 2006)


Coordinated company participation in annual 5K walk, driving corporate backing as Presenting Sponsor from 2001 – 2006.


Recipient of Community Leadership Award in February 2004

United Way of Lake County (1993 – 1999)



Led company’s annual United Way campaign in various roles, including facility chairperson, events coordinator, and ambassador.