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Resume for Carolyn Durell
Carolyn R. Durell
81 Parkview Street, Manchester, NH 03103 603.548.7468 crdurell@hotmail.com
EXPERIENCE
Bank of America
Vice President; Business Support Manager, Legal Department Global Records Manager April 2010 – November 2011
Responsible for the retention of paper and electronic work product globally.
Created and maintained global training materials for department-wide DM system transfer.
Trained global staff in alignment with corporate standards and country regulations.
Analyzed and reported global procedures for corporate digital initiative within a Six Sigma structure.
Requested and analyzed vendor quotes for global digital initiative. Created proposals for department consideration.
Integrated documents from mergers seamlessly into systems.
Evaluated procedures for global practice areas and made changes to processes proactively.
Ran reports to data mine archive information for accuracy. Researched and updated inaccurate information.
Researched and determined action to be taken on outside counsel disposition requests.
Problem-solved record issues with associates.
Vice President; Business Support Manager, Legal Invoice Team Manager February 2007 – April 2010
Monitored daily team workload associated with the electronic processing of 12,000 monthly invoices for $200MM.
Managed a team of 13 employees nationwide.
Trained existing and new employees, law firms and vendors on the legal invoice processing procedure changes associated with periodic policy changes and five company mergers.
Completed user acceptance training for system enhancements for TeamConnect, LegalPrecision, and eRequest.
Maintained data integrity of database of matters and transmission of data.
Analyzed and provided monthly reporting metrics to senior management as part of the Six Sigma process certification.
Resolved issues with Vendor Client Relations, Technology, Accounts Payable, Human Resources, Staffing, and Payroll.
Continually reviewed and evaluated the invoicing process for maximum efficiency while meeting corporate and governmental requirements including application of appropriate company, cost center and general ledger.
Evaluated and integrated the legal invoice processing procedures for five large scale, multinational company mergers.
Provided problem resolution to invoicing situations such as overpayments, lack of payment, expedited payments.
Business Support Lead I (Office Manager for GWIM – Asset Management Legal) December 2005 – February 2007
Liaison between Technology, Compliance, Human Resources, Staffing, Payroll, and investment groups.
Project manager of office move.
Created File Maintenance and Retention Policy for practice group.
Designed steps needed for on-boarding and off-boarding associates in Legal Department globally.
Created a global forum for administrative professionals to communicate with management.
Manager of vendor relationships and contracts.
Trained new associates on company and department standards.
Senior Legal Administrative Assistant August 2004 – December 2005
Created a database of matters, maintain matter filings, catalog pleadings, implemented a litigation calendar system.
Coordinated and managed outside counsel relationships.
Researched employment issues using Westlaw, Nexis and online services and composed legal memorandum.
Reviewed invoices and ensure prompt payment.
Served as eLearning Consultant by creating eLearning Modules and coordinating training sessions.
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EDUCATION
Southern New Hampshire University Manchester, NH
Master’s of Science; Organizational Leadership December 2010
Boston University Boston, MA
Paralegal Certificate December 2005
King’s College Wilkes-Barre, PA
Bachelor of Arts; Political Science May 1998
AFFIlIATIONS
ARMA International (National Conference Attendee 2010 & 2011), ARMA Boston Chapter (Monthly Lunch/Learn attendee).
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SKILLS
Open Text Livelink; Hummingbird; MicroSoft Access, Excel, Livemeeting, Outlook, PowerPoint, Visio, Windows, Word; SharePoint; Adobe Captivate; Wisdom-soft Screenhunter, Westlaw; Lexis; Elite for Windows Billing Software; Carpe Diem Time Software; Campbell Accounting Software; Lexis Nexis LegalPrecision; MitraTech TeamConnect Enterprise; Business Objects; Ariba eRequest Software; eWorkplace.
NEWLY RENOVATED, 512 Newtown Rd, Littleton, MA
The home you have been waiting for!
$329,800... 3 Bedrooms, 2 Full Baths.
Everything except the exterior shell is BRAND NEW in your new home! Enjoy the Littleton schools at an unbelievable price.
Come take a look at the new construction quality of your granite and stainless steel kitchen with serving bar, the Rheem TANKLESS-ON-DEMAND hot water system, new windows, brand new master bed / bath suite with Jacuzzi tub, the HUGE bedrooms this house has to offer, all alongside a new floor plan, driveway, and Central A/C system.
REALTORS This freshly remodeled house is the home your clients have been waiting for. Easy to show... and shows well, so book a showing today.
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Call AA Premier Properties for showings at 978-503-1818.
If you reach voice mail, leave a message with day and time, we'll get right back to you with confirmation & lockbox code.
~ Nick Aalerud
Resume for Christine Freda
Christine Freda
11 Allen St – Lowell, MA
978-621-6418 pisces0770@aol.com
Customer Service _ Executive Assistant _ Customer Relations
MicroSoft Office ~ Quick Books ~Customer Database Software ~ Team based goal oriented individual
Office Professional that is highly motivated and goal oriented individual. Results driven individual with team projects or individual challenges who will assume responsibility to meet time based goals or specific project milestones. Highly experienced and Professional with all different interfaces of customer relations and or working as a professional at the Executive Level.
Career Accomplishments
Rikon Power Tools
· Managed orders and invoices for more than 95 different distributors.
· Follow through with shippers to make sure orders were shipped complete and on time.
· Ordered Office supplies on an as needed basis.
W.G. Airs
· Directly supported Upper management managing their schedules, Travel arrangements along with any personnel arrangements that they would ask.
· Multitask with different operations throughout the company when the Executive work schedules were at a lull, helping accounts receivable, process daily orders and or manage office supplies.
Professional Experience
RIKON Power Tools, Woburn, MA June 2005- October 2011
Office Administator
- Processed orders/invoices for over 95 distributors
- Entered customer warranty information into ACCESS
- Answer phones and transfer customers to appropriate department
- Created spreadsheets to monitor quotes on shipments
- Shipped parts for customers daily
- Responsible for ordering office/warehouse supplies
W.G. Airs Inc., Winchester, MA May 2003- June 2005
Office Coordinator
- Direct support to President and Vice President
- Accounts Receivable Administrator
- Processed daily orders for customers
- Maintained office supplies and equipment inventory
Canbox USA, Woburn, MA June 1999 – May 2003
Customer Relations Associate
- Provided statewide support for online customers
- Prepared contracts for Sales Department
- Attended and assisted with company tradeshows
- Organized international and domestic travel for all employees
- Transfered company documents to global hubs
Quantum Energy Technologies, Woburn, MA April 1998 – April 1999
Executive Assistant
· Coordinated purchases for North American Production
· Processed and approved all invoices for Accounting Department
· Created multiple spreadsheets for production presentions
· Schedule travel arrangements for all employees
· Responsible for maintaining office supplies and equipment inventory
New Boston Temps, Woburn, MA August 1997 – April 1998
Administrative Assistant
- Provided support to various departments
- Organized and dispersed office supply orders and incoming deliveries
- Processed all Federal express, Airborne and post office shipments
Education:
- Woburn Adult Continuing Education Certificate; Microsoft
- New England Hair Academy
- Woburn Senior High School
Friends of Kevin guest blog post from Brett Beaurivage MTM Brainerd - Wedding Insurance
You’ve always dreamed of planning the perfect wedding,
but no matter how carefully you plan it, there are many
things that can go wrong – things that are beyond
your control.
What if your reception venue goes out of business a
month before the wedding, and you lose your deposit
and have to find another location? Or a hurricane causes
your wedding to be postponed? What if your bridal shop
closes, leaving you without a gown?
A wedding is an investment, and as the average cost of
weddings rises, now up to $27,000*, wedding insurance
is needed more than ever. After all, you wouldn’t buy a
new car that costs that much without insuring it
against damage.
For More information please call Brett Beaurivage at 978-667-9031 or email him at brettb@brainerdinsure.com
Guest Blog post by Vern Hydorn from Northern Business Machines - The perfect solution for a smaller office the Sharp MX-b402
Crunched for space, but want to keep up with the latest technology?
Northern Business Machines has been serving New England for over twenty-six years. We provide multifunctional devices, photocopiers, facsimile machines, laser printers and wide format technology. We also offer Managed Print Services, Software and IT services to our clients.
The Sharp MX-B402 and MX-B402SC is a perfect solution for a smaller office. These MFPs offer cutting-edge technology in a smaller footprint. With black and white output of 40 pages per minute, these units have a large touch screen, scanning, high quality output, and Sharp’s OSA technology, which can directly connect with your existing software applications. An optional fax upgrade can make this MFP the only one you’ll need.
Please contact Vern Hydorn at 781-272-2034 ext. 100 or vhydorn@nbminc.com to find out more about getting the MX-B402 and MX-B402SC to work in your organization.
Friends of Kevin guest blog post by Jaclyn Foster - Lessons from Living Abroad
In August 2011, I returned to the US after living in Spain and France. I was only meant to be gone for one year when I left back in July of 2007. My trip was meant to be an extended ¨time out¨ to slow down, experience a new culture, and reflect. It turned out to be an amazing journey to uncover a deeper passion to live my greatest and most authentically life. Amazingly enough, in the process, I met the man who is now my wonderful and loving husband.
Where was I before my journey? I was unhappy, frustrated and lonely. Life consisted of working, working out, eating, sleeping and trying to figure out why I wasn´t attracting the man of my dreams.What was missing? What was I doing wrong? Everything was a bummer and I couldn´t see the light.
So, what changed when I went away?
Living in Spain was an amazing opportunity that taught me to slow down in a way that I never expected. There is so much I learned about in those few years, including my passion for Yoga and the joy I find in teaching. In my first year there, I was introduced to Yoga by an acquaintance I knew for only a two week span of time. Through that person, I was directed to a Yoga Center. It took me three times riding my bike past the center, on different occasions, before I finally walked in. Who was the first teacher I had? My husband. What a missed opportunity that would have been if I let me fears take over and didn´t go in due to fears of the language barrier and unknown territory.
My travels in Spain and France uncovered so much for me about listening to my inner voice, trusting myself and taking into account what was really important. It was an experience that will always stay with me and I´m grateful for the chain events it has triggered, leading me to a life full of greater love, happiness, and fulfillment. Since, I´ve arrived back in the States I´ve realized, it´s only just begun.
Jaclyn Foster
Authentic Attraction Expert
Help wanted at Wicked Twisted Bar and Grill in Nashua NH
My friend is currently the "Acting General Manager" of a new restaurant, Wicked Twisted Bar and Grill, due to open mid-March. She is looking for experienced hospitality professionals for all positions : Servers, Hourly Managers, Bartenders, Line Cooks, and Dishwashers. She is taking applications and doing on the spot interviews Mon 2/20 and Tues 2/21 from 10am - 6:00pm. 38 East Hollis St. Nashua .
Kevin Willett's blog | 
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Tags: Bartenders, cooks, dishwashers, help wanted, nashua, Servers
Building a successful business by defining, executing and measuring performance workshop
Building a Successful Business by Defining, Executing & Measuring Performance
Comprehensive 2-night Workshop
Offered the following dates:
Wednesday, February 22, 2012 & Thursday, February 23 / 6:00 – 8:00 pm
The first night of this workshop will emphasize understanding your market and how to target specific product and services to solve their problems. This workshop also addresses the importance of integrating functions within the business to insure productivity and profitability. The second night will emphasize the need to develop an operating plan that is aligned to achieve defined strategies within the business. In addition, it will help you to define how you measure performance.
This workshop is taught by Michael Salach, a results-oriented executive who has a unique blend of entrepreneurial business development skills. Michael founded The Bay State Consulting Group, Inc., which provides an array of management, coaching and business consulting services. Michael is also an instructor at the University of Massachusetts Lowell and Northern Essex Community College where he teaches marketing and sales, strategic & business planning, organizational design & franchising and a variety of entrepreneurial seminars.
COST: $20 for both nights
LOCATION: The Center, 88 Middle St., 2nd Floor, Lowell, MA 01852
RSVP: kwallace@comteam.org, 978-322-8400
I need an Attorney to volunteer to setup a 501c3 for a non profit
Avalanna Routh is a 6 year old girl with ATRT, a rare form of brain cancer. You may have seen her story on the news recently or online as one of her "wishes" was to meet Justin Beiber and he made that wish come true over the weekend. Avalanna lives locally and one of my friends has been asked by her parents to see if we could find them an attorney who is willing to do some pro-bono work to set up a charitable organization for their "Cure ARTR Now" fund.
Friends of Kevin Guest Blog Post from Jack Wang M.E.R.J. Financial Group - Its All About Balance
It’s all about balance
Imagine this: you’re on a roller coaster, wind rushing through your hair. You can feel the anticipation as you climb towards the top, and then grip the seat restraint in fear as you plummet towards the ground before zooming back up again.
Need see what this looks like? Take a look at this video of Kinda Ka at Six Flags, NJ. http://www.youtube.com/watch?v=HN8nv4tVFuA
Now some people may find this thrilling while others feel their stomach in knots simply thinking about this.
But what does this have to do with personal finance? Well, there are 2 sides to your business life – the business itself and your finances.
All businesses, to some degree, have highs and lows - just like a roller coaster. Some will vary based on the time of year. Some businesses will even vary based on the time of day. But the highs and lows can really strain your finances.
For example, during the slow times, you might have to dip into savings or use debt to supplement your cash flow. The same thing can happen during busy times when you’re spending money producing product but awaiting payment from your customers.
In order to protect yourself and business, the more your business varies the more conservative your finances need to be.
(You see examples in companies where the “business” and finances balance the other. Utilities, for example, are fairly stable businesses and can afford to take on a lot of debt. Airlines are highly cyclical, and carry virtually no debt and lease all of their aircraft.)
This is important because businesses have ended because of slow times just as businesses have ended when there isn’t enough cash flow or cushion to sustain the good times.
Ultimately, striving for balance helps minimize risk. Most people think only think of risk when dealing with investments. But that’s only one part. As a self employed individual or small business owner, your finances are more integrated than the average worker because your income and wealth are from the same source. How you handle your finances (e.g. debt, cash, and insurance, etc.) is just as important to your long term success as managing your business day to day.
Ask yourself:
How do you finance your business? Are you handling your debt in a conservative and tax efficient manner?
How much of a cash cushion do you need to carry? How are you maximizing return on that cash cushion?
How are you offsetting the risk due to concentration in income and wealth from one source?
How are you protecting your most valuable asset?
When was the last time you took a look at your overall financial picture?
Each month, I’ll write about topics faced by the self-employed and small business owner and the impact on business and personal finances.
Also check out my personal finance blog – the Financial Coach’s Playbook - at merjfinancial.blogspot.com
I provide families and business owners with peace of mind when dealing with their finances. I do so by helping find ways to save more, often by thousands of dollars per month, without reducing lifestyle spending. Clients are then able to properly protect, then grow their wealth.
See you at the next event!
Let's visit! Use this link to schedule a time with me: https://tungle.me/thejackwang
T. Jack Wang
M.E.R.J. Financial Group
voice - 877-226-4157
fax - 877-226-4157
Email: jack@merjfinancial.com
LinkedIn: http://www.linkedin.com/in/thejackwang
Facebook: http://www.facebook.com/thejackwang