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Enterprise Bank is Growing, Positions Available in Acton, MA

LEAD OPERATIONS AND SERVICE SPECIALIST 

ENTERPRISE BANK, a successful and innovative commercial bank, is growing! Bring your passion for providing exceptional customer experiences and join our dynamic team. We strive to create a work culture that reflects our Bank’s Core Values.  We value the entrepreneurial spirit and are dedicated to helping create successful businesses, jobs, opportunities, wealth, and strong, vibrant communities. We’re proud to have been honored multiple times by The Boston Globe as one of the “Top Places to Work” in Massachusetts.

We create a supportive environment where cultures, collaboration, and customers come together, and you’ll have the power to make a difference in our company and in the communities we serve.  Our total rewards philosophy and benefits package are designed to reward you for your hard work while helping you enjoy a healthy and enriched life.

For more information about Enterprise Bank, please visit www.enterprisebanking.com  

We are seeking to hire an individual for our Acton branch who will exceed customer expectations and support branch growth goals by servicing customers efficiently and accurately and recognize opportunities for product and service referrals when interacting with customers. Responsibilities include: supervising, coaching, training, appraising performance, addressing and resolving employee matters; working with bank customers to resolve requests/ concerns, maintaining cash limits, preparing and recording currency and coin shipments.  Also monitors vault access, acts as bank custodian for treasurer’s checks and money orders  and completes all necessary transaction logs. Performs periodic audits.  Additionally, assists customers opening new accounts, renting safe deposit boxes, accepting loan applications, and purchasing treasurer’s checks, money orders, savings bonds and other account transactions as needed.

Requirements: Previous banking/customer service experience with supervisory skills and a willingness to learn. Proven ability to build relationships with customers, lead a team and proficiency with computer applications. Associate’s degree and 5 years relevant experience or equivalent combination of education/experience. Hours: 40 hours per week, a rotating schedule of Mondays through Saturdays. Able to stay late as needed. 

Enterprise Bank has branch locations in Acton, Andover, Billerica, Chelmsford, Derry NH, Dracut, Fitchburg, Hudson NH, Lawrence, Leominster, Lowell, Methuen, Nashua NH, North Billerica, Pelham NH, Salem NH, Tewksbury, Tyngsboro, Westford, and Windham.  

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet  

 

BRANCH SERVICE SPECIALIST (CUSTOMER SERVICE REPRESENTATIVE) 

ENTERPRISE BANK, a successful and innovative commercial bank, is growing! Bring your passion for providing exceptional customer experiences and join our dynamic team. We strive to create a work culture that reflects our Bank’s Core Values and entrepreneurial spirit. 

We value the entrepreneurial spirit and are dedicated to helping create successful businesses, jobs, opportunities, wealth, and strong, vibrant communities. We’re proud to have been honored multiple times by The Boston Globe as one of the “Top Places to Work” in Massachusetts. 

We create a supportive environment where cultures, collaboration, and customers come together, and you’ll have the power to make a difference in our company and in the communities we serve.  Our total rewards philosophy and benefits package are designed to reward you for your hard work while helping you enjoy a healthy and enriched life. 

For more information about Enterprise Bank, please visit www.enterprisebanking.com 

Seeking to hire a full-time individual for our Westford branch who will exceed customer expectations and support branch growth goals by opening new customer accounts, resolving customer issues, assisting customers interested in renting safe deposit boxes and accepting loan applications.  In addition, provides additional support to CSR/teller staff and customers by handling customer deposits, withdrawals, the purchase of treasurer’s checks, money orders, travelers’ checks and savings bond transactions and balancing cash drawers.

Requirements: An Associate’s degree in business along with 1-3 years of customer facing/sales experience or related financial equivalent. Applicants must be able to work as a team player, punctual in arrival and be comfortable utilizing teller (preferably Insight Teller) and MS Office applications software including Word, Excel and Outlook. Hours: Able to work a rotating weekly schedule of Monday through Saturday may be required. Able to stay late as needed. 

Enterprise Bank has branch locations in Acton, Andover, Billerica, Chelmsford, Derry NH, Dracut, Fitchburg, Hudson NH, Lawrence, Leominster, Lowell, Methuen, Nashua NH, North Billerica, Pelham NH, Salem NH, Tewksbury, Tyngsboro, Westford, and Windham.  

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet