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Sept 2015 Newsletter from Paradigm Plumbing, Heating & A/C




 September 2015




Community Events!

Families in Transition:

I AM ONE Fashion Extravaganza

When: Friday, October 2

Where: St. George Greek Orthodox Cathedral

650 Hanover St,

Manchester, NH


4th Annual

Wicked FIT Run 

When: Saturday, October 31

Where: Rollins Park

33 Bow St, Concord, NH


Looking to upgrade 

to a high efficiency 

boiler... BUT your 

inefficient existing 

boiler still has years 

of life left in it?


The Liberty Utilities Early Boiler Replacement (EBR)

Program offers a limited number of rebates up to $3000 for replacing 

operating gas boilers with high efficiency systems.


Liberty Utilities will help you upgrade early so you can save sooner! Boilers near or at end of life are not elligible for the EBR Program.


For more information:

Please contact the

Liberty Utilities EBR program:

(603)-313-2578; [email protected].




Brian W, 

our customer


the month for August! 

We appreciate you!!!


2015 Government changes to water heaters




about the pricing increases.


Refrigerator not Cooling?

Here's a helpful tip



Check the temperature

dial and cooling coils.

It could be as simple as turning the dial to a cooler setting, so make sure you take a look at the controls. It's not uncommon to find that they are set wrong. Cooling coils completely caked with pet hair and dust are also incredibly common. Remove the

front grille and vacuum

the coils.


Paradigm employees having fun with guns at our 

company summer party last month!





Are you aware of the strategies you can use when looking to save money and energy with your water heater? 


If not, check them out on our blog HERE!






Summer isn't over yet!

Help your kids cool off and have fun with this simple project using PVC pipes! Find the instructions HERE!







Kedel Pellet Boilers

Kedel Pellet Boiler Open House

Kedel is an affordable and reliable pellet boiler that will completely replace your current heating system. Our boilers can be configured in many different ways to meet your budget and heating needs---even in the harshest of cold climates! By relying on our highly efficient pellet boilers and burning local and renewable pellet fuel, you can save money, while also increasing your comfort. What's more is that you will reduce your carbon footprint for heating by about 90%!






We always appreciate

customer feedback!

"I could not be happier with Eric and the entire Paradigm team. By Paradigm team, I mean not just the actual Paradigm employees, but all their recommended vendors for my boiler they installed: Crown Chimney and Lyme Green Heat.

A few weeks after my pellet boiler was installed, it developed a one-in-a-million issue. Paradigm, and their vendors, all made it their issue, taking ownership until it was resolved. The professionalism and service they gave reinforced that my wife and I made the correct decision in choosing them.

It may sound corny, but with Paradigm, I feel I found a company for life for my HVAC/plumbing needs."




Save  $$$

Click here to print and obtain $25 off your next service or $300 toward your next A/C or Heater installation!

Paradigm Plumbing, Heating & A/C October Newsletter



Paradigm Plumbing, Heating and A/C




                      Upcoming sneak preview!

November we will focus on Boiler upgrades. Get your coupon now!


It makes sense to inquire about a quote while a technician is currently on site, has studied your system, can take photos and view surrounding home cooling and water heater equipment. Let us help keep you informed and plan ahead.  Most importantly we will be ready for you, offering peace of mind when those emergency bursts, outages, electrical surges, or leaks happen damaging your heating, cooling, or water heating equipment.


Want to receive $25 off of a service or $300 off of HVAC installation? CLICK HERE to get your coupon!





Forced Hot Air




Forced Hot Air (FHA) and cooling systems are in most new homes. These systems use a central furnace that can include air conditioning and/or a heat pump. When you hear the word furnace, think of air blowing - Forced Hot Air (FHA). The air can be warm for heating or cool for air conditioning. Furnaces can be fueled by gas, oil or electric. 


Consuming the same amount of electricity but with at least three times more heat produced, a Heat Pump System is an alternative source to electric heat for your home. They heat and cool with high efficiency, pairing with an Air Handler or a FHA furnace fueled by gas or oil. All mini split systems have a Heat Pump providing cool air for summer comfort and warm air for very chilly days.  



Find out more here!



Salvation Army Bell Ringing


Sign ups for the Salvation Army Bell Ringing in Hooksett are now available! Give back this holiday season and give a helping hand to those who need it.

For more information, please email [email protected]

Steve invites YOU to join his team to ring the bell. Reaching out to others is what it is all about. Let us do it together and increase our efforts.  




The Paradigm Team includes you! Please be prepared to provide important information so that we can be equipped to diagnose your 



Force Hot Air (FHA) or 

Force Hot Water (FHW )

- Make, model, serial number on equipment.
- Fuel source: oil, natural gas, propane
- Year installed
- Is there any current warranty
- Did Paradigm install the equipment
- Last date of clean & service
- Unusual odors, sounds or no sounds
- Any leaks around the unit
- Any break in power to the home 




Congrats to September's Winner!


A big congratulations to the gift card recipient of our trivia contest, Kim Nichols. You can be our next WINNER! Watch for our trivia question on Facebook or Twitter then find your winning answer in our monthly newsletter. 


* Winners cannot be repeated within a one year period.



Get Your Available Tax Credit !


This offers tax credits on water heaters and more. Click Here for more info! Hurry, these are limited time offers!




How Are We Doing?

Let us know what you think about the newsletter! Is there anything you would like us to add? We would love to hear from you. You can give us a call or email us!




Wicked Fit Run 



Wicked FIT Run

Wicked FIT Run


Sign up now! Join our Paradigm Team to run with Families in Transition as they host the Wicked Fit Run on Saturday, Oct. 26, 2013. By running in this 5K, you are providing hope for homeless individuals and families. 


Steve, the owner of Paradigm, will pay the FIT  registration fee for the first two people to contact him by email, [email protected]  before the race date. Come run with us!


For more information about the race, please visit




AFUE and Equipment Features



Heating systems AFUE and Equipment features reported by the Department of Energy.

  • LOW - continuous pilot light, heavy heat exchanger, 56% to 70% AFUE, natural draft generating a flow of combustion gases
  • MED - exhaust fan controls flow of combustion air & gases more accurately, electronic ignition, smaller and lighter weight to reduce cycling losses, small diameter flue pipe, 80% to 83% AFUE.
  • HIGH - condensing flue gases in 2nd heat exchanger, sealed combustion, 90% to 98.5% AFUE.




Some furnaces can be retrofitted to increase efficiency and safety. Programmable thermostats, upgrading ductwork or adding zone controls are some means to consider. Costs should be weighed against replacement, especially when considering current fuel source costs, age and consideration of a/c added.  


The goal is to convert nearly all the fuel to useful heat for your home, reduce fuel bills, and pollution output. The Department of Energy reports that heating systems upgraded from 56% to 90% efficiency in an average cold-climate house will save 1.5 tons of carbon dioxide emission each year when fueled with gas or 2.5 tons when fueled with oil.


 Consider a home audit to improve your homes energy efficiency. Next call Paradigm to size your furnace. The upgrades may be as simply as a thermostat replacement or reinstalling new duct work, replacing a standard pilot light with electronic ignition and if a more efficient system is needed our specialist will be able to help you find the Energy Star® system best for your home. Whatever is needed to create a more comfortable, cleaner, safer, healthier home environment and efficiency for all your heating, a/c and plumbing systems we are here to guide and support you with a team of professionals. 


Furnace efficiency (AFUE), cost of fuel and the amount of energy necessary to maintain a steady indoor temperature of 65 degrees are assessment factors in replacing your current system. Particularly, if your fuel source is oil or electric, as it may be worth considering switching to gas which often is competitively priced and the best condensing-type furnaces are gas. They can capture up to 97% AFUE - that fuels energy which turns into heat.




Home Advisor Award


We have been selected as a winner of the 2013 Best of HomeAdvisor award! Thank you to everyone who made this possible!

Find out more here!






(T) 603-641-6400

(F) 603-641-6405




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Paradigm Plumbing, Heating & A/C April Newsletter

Having trouble viewing this email? Click here


APRIL 2013




Paradigm Plumbing, Heating and A/C 


Paradigm Plumbing, Heating & A/C




April is here and this means that Spring is upon us! It is that time of year again to start doing some Spring Cleaning!


Take a look at our duct work, A/C preventative maintenance and thermostat topics below for more information. Then feel free to give us a call, email, Skype or FaceTime us to schedule your repairs or obtain that quote you have been meaning to get.



"How true it is that what we really see day by day depends on the objects and senses before our eyes than on the eyes themselves and the mind and heart that uses them." - F.D. Huntington


Make sure to vote for Paradigm Plumbing, Heating & A/C for the New Hampshire Union Leader Reader's Choice 2013!

  Click here to vote for us!





Featured In the Newsletter:




checkplumbingDuct Work




Paradigm's HVAC Team can help with your heating and cooling duct improvement install and repairs. Our trained and qualified specialists will: 

  • Inspect the entire duct system, including the attic, crawlspace, garage and basement as needed.
  • Do a full evaluation of the system's supply and return air space. 
  • Repair, straighten and detangle any damaged, disconnected or tangled ducts.
  • Seal all leaks and connections.
  • Make sure to seal all registers and grills tightly to the ducts. 
  • Insulate ducts in unconditioned areas with duct insulation (R-value of 6 or higher).
  • Include a new filter as part of any duct system improvement. 
  • Evaluate air flow after repairs are completed. 
  • Ensure there is no backdrafting of gas or oil-burning appliances, and conduct a combustion safety test after ducts are sealed. 



Get Your Ducts In A Row!


Ducts are used with Forced Hot Air (FHA) and cooling systems to distribute air. A vent located on the floor, wall or ceiling is the duct systems outlet to dispense that air into your home. Loss of air within the ducts can be due to leaks, holes, gaps or poor connections. Smells, irritants and stale air are possible signs of polluted duct systems. Comfort, a clean environment and energy savings are products of a regularly cleaned, properly installed and maintain duct system. Just changing the filter does not yield these results.


Let Paradigm help you inspect your duct system for proper installation, strong connections and sealing leaks, as well as, clearing out those pollutants that adhere to the duct system walls over time. Our goal is your goal Efficiency and Cleaner Air. 




Air Duct Cleaning Video


RotoBrush By A-1 Air Duct Cleaning Inc.

RotoBrush By A-1 Air Duct Cleaning Inc.


Learn more about Air Duct Cleaning and give Paradigm Plumbing, Heating & A/C a call today!



Exploding Toilets Prompt Recall of 2 Million Sloan Flushmates



This article was passed along to us from a current customer and we definitely thought that it was worth sharing!




"Reports of hundreds of exploding toilets have triggered a Sloan Flushmate recall affecting more than 2 million commodes from coast to coast.


More than a dozen "impact and laceration" injuries have been linked to the Sloan Flushmate III Pressure-Assist Flushing System, the Consumer Product Safety Commission announced Thursday. 


So far, more than 300 Sloan Flushmate III units have exploded in toilet tanks, "releasing stored pressure," according to the CPSC's recall alert. "This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage."

Flushmate III units are black, made of plastic, and installed inside toilet tanks. They use air and water pressure instead of gravity to ensure a powerful flush, according to the company's website.


The recalled units are marked with a "series number" of 503, along with a 16-character "serial number" -- the first six digits of which show the manufacturing date. Units with manufacturing dates of between 101497 (Oct. 14, 1997) and 022908 (Feb. 29, 2008) are included in the voluntary recall.


Anyone with a recalled Sloan Flushmate III unit in their toilet should turn off the water supply and stop using the unit, the CPSC advises. Consumers can get a free repair kit from Flushmate by visiting the company's website,, or by calling a toll-free hotline, (800) 303-5123."




Paradigm Plumbing, Heating and A/C

How Are We Doing?

Let us know what you think about the newsletter! Is there anything you would like us to add? We would love to hear from you. You can give us a call or email us!



CheckitoutCheck It Out!

Paradigm Testimonial - Joel Brenton

Paradigm Testimonial - Joel Brenton


Check out a remarkable testimonial from Joel Brenton from MJM Associates, Merchant Services.



CongratstowinnerCongrats To March's Winner!

A big congratulations to Susan Barton Herbert for winning a gift certificate from our social media contest last month! Make sure to be social with us and be a part of our social media contests for a chance to win!





Paradigm & Energy Star


Ever thought about the difference between efficiency and energy conversation? Efficiency involves a task performed with less energy. For example, heating or cooling your home through a duct system that has been properly install, routinely maintained and cleaned.  Energy conservation involves behavioral changes such as setting your thermostat lower in winter & higher in summer.


 Paradigm and EnergyStar would like to team up with you toward energy efficiency and energy conservation.  Start by watching the EnergyStar video HERE then call to see how we can help you. 



KiwanisKiwanis Community Leaders


We would like to take the time to congratulate the 2012 Kiwanis Community Leaders:


  • Hooksett Business Leader of the Year: Jack Solloway
  • Large Business of the Year: PSNH
  • Small Business of the Year: Blue Ribbon Fence and Landscaping
  • Hooksett Educator of the Year: Kevin Fleury
  • Hooksett Municipal Employee of the Year: Captain Jon Daigle
  • Hooksett Youth Volunteer of the Year: Vera Lee
  • Hooksett Adult Volunteer of the Year: Mike Horne




wordfromcustomersEmployee Spotlight!


We would like to congratulate one of our employees for purchasing their very first home!



A big step in life is that exciting moment when you get to purchase your first house. A place that is all yours that you can officially call "home." We would like to take the time to congratulate one of our employees who has officially purchased their first home!


We would also like to congratulate Joan Williams, Service Manager, in becoming a new grandmother! We are so happy for you!





Smart Technologies: Thermostats


Technology is on a rise with new developments in smart appliances to help you save energy use and costs. Now there are next generation thermostatsBy simply using your mobile device, you are now able to control your programmable thermostat to help optimize savings on your heating and cooling bills.


Make sure if you are wanting to make the transfer to a Smart Thermostat, please recycle your old thermostats safely through your local household hazardous waste program. Visit  

to learn more.


Want a rebate offer for a thermostat? Check it out here!



angieslistAngie's List Super Service Award!

Paradigm Plumbing, Heating & A/C has been awarded the Super Service Award by Angie's List!


This exclusive recognition is given annually to approximately the top 5 percent of service companies who achieved and maintained a superior service rating on Angie's List through out the past year. 


We would like to thank everyone who reviewed our company allowing us the opportunity to receive this award!






Yes you heard us right. You can now Skype us when you need assistance!










(T) 603-641-6400

(F) 603-641-6405

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Copyright © 20XX. All Rights Reserved.



 Limited Time Offer! 


                     Call for this month's 

Duct Cleaning Special 

when scheduling your appointment.



Offer Expires 4/30/13. Available only through Paradigm Plumbing, Heating & A/C with printed coupon.