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What is the Friends of Kevin?

The Friends of Kevin is the only networking group that brings together the business, non profit and artistic communities. This allows you to meet people that you won't see at other networking events.

The Friends of Kevin is unique because we combine in person monthly networking with online monthly promotion to offer you the chance to promote your business to my over 9,000 followers. If you are looking to grow your business this is the group for you!

To learn more call Kevin at 978-995-1743 or email Kevin@friendsofkevin.com

Networking Success Story: Kevin O'Rourke - Community Values Magazine

Networking and Community Values Advertising

In the year 2002, the month of June, I started my Community Values Advertising Magazine. The same month I also joined my first networking group.

 

According to Wiki: Business networking is a socioeconomic activity by which groups of like-minded business people recognize, create, or act upon business opportunities. 

What this means to me is I meet up with a group of people that I have come to know and trust as friends and we help each other grow our business by asking for the type of client we would like to have. I can ask for specifics. The person in charge of adverting at a particular restaurant or gym. The person I ask might have the opportunity to contact this person and let them know that I will be contacting them. When I make the call to set an appointment the contact person knows that I will be calling and accepts my call. My closing rate on these referrals is very high. In return when someone in the group asks for a referral I do my best to return the favor to a friend.

This week I attended a Friends Of Kevin breakfast meeting and my daughter in law came along. One of my accounts was also present and introduced me to someone she feels would benefit from advertising in my magazine. My daughter in law was so impressed with the group and Kevin that she is going to join.

Here is a quick rundown of what happened. I show up with my daughter in law. We have coffee and pastries. We talk a little bit with other members who I know fairly well at this point. I have a great opportunity for a new client thanks to a current client. Kevin gets a new member and my daughter in law see’s a great opportunity to kick off for her “ Dream of a life time, business that she has wanted to do for a long time.

 

Ok. What is wrong with this picture? Absolutely nothing. Come and check out the next Friends Of Kevin event and see how it works for you.

A little about Community Values. My wife has been a publisher for 17 years and myself for 10.  We publish 5 times a year and are delivered by the Post Office so it is free to the resident. What is most important to our clients, in most categories, we offer exclusive advertising so your business is the only business of its type in the  magazine. You have no compition. We put your ad on our www.commuityvalues.org and .mobi sites so people can print your ad for redemption or redeem it on their smart phone. Also a link to your website. If you are interested it advertising in our magazine contact Kevin Willett and get a firsthand look on how networking works.

 

Kevin & Evie O’Rourke

Publisher’s

 

Community Values Advertising Magazine

Resume for Kelly Frazier

KELLY A. FRAZIER, CSP

18 Sandpiper Lane

Merrimack, New Hampshire 03054

Phone: (603) 320-8777                                                 Email: kfrazier2001@hotmail.com


HUMAN RESOURCE GENERALIST


Strong cross-functional expertise in human resource development and operations management. Excellent organizational and interpersonal skills. Combines leadership success in:


  • Staff Training & Development
  • Workers Compensation/Benefits
  • Regulatory Reporting and Compliance         
  • Record-Keeping Requirements
  • Prepare, process and distribute payroll                                  
  • EEO,ADA, OSHA, FMLA Compliance
  • Strategic Business Planning                            
  • Human Resource Administration
  • Process/Procedure Standardization
  • Project & Time Management

 

CERTIFIED STAFFING SPECIALIST


                                      PROFESSIONAL EXPERIENCE

Human Resource Generalist

iCAD, Inc., Nashua, NH (2012-2013)

  • Complete various complex ad hoc reports and projects
  • Utilize ADP PayExpert to input / update information, run reports, and assist with payroll
  • Oversee Medical and Dental Insurance, LTD, STD, Life, and 401(k) benefits plans
  • Address and solve employee’s atypical compensation, benefits, or company policy situations
  • Prepare and conduct new employee orientations
  • Oversee timely execution of Annual Performance Appraisals and Merit Increase program
  • Create a company involvement program to boost employee morale
  • Oversee company policy acknowledgment (whistle blower, code of conduct, and trading) and HR compliance (EEOC, immigration, minimum wage, and I-9s)
  • Evaluate and suggest new benefit changes to existing plans
  • Manage conflicts, open door concerns and provide organizational sensing to establish appropriate solutions
  • Design and deliver team building / employee morale programs
  • Manage the Employee Recognition program
  • Assist employees with using ADP HRB
  • Source and interview candidates for open positions
  • Create contracts, purchase orders, and job descriptions for temps, contractors, and consultants
  • Create and manage Years of Service Award project
  • Initiate transmittal’s for COBRA paperwork to be sent to individuals who end their participation in company benefits
  • Oversee the organization of company functions (Holiday parties, summer outing etc…)

 

Human Resources / Operations

Giorgio’s Ristorante Corp., Milford, NH (2012)

Responsible for all Human Resource functions & assist Owner in operations of the business end of restaurant. 

  • Created Employee Handbook  and planned Handbook rollout
  • Put in place a disciplinary step process
  • Conducted I-9 Audit, created new filing system and trained management on I-9’s
  • Created process for tracking expired ID documentation 
  • Worked with ADP daily and Digital Dinning Time Keeping software
  • Updated training manuals for Servers, Bartenders, Host/Hostesses & Kitchen members
  • Updated Safety Summary form as well as set up Safety Committee Manual and meeting process
  • Put in place a more step by step workers compensation process
  • Updated all employment forms and state forms (First report of Injury, Accident report)
  • Created PTO program, a tracking system in Excel and set up the process in ADP
  • Created policies such as Social Media, Surveillance policy, step disciplinary polices and more

 

Director, Human Resources

Surpass, LLC, Bedford, NH (2008-2010)

  • Reported to Owner, provided strategic leadership, vision, and planning for over 150 personnel
  • Provided mentorship and support to first line managers on employee relation issues and polices
  • Exercised sensitivity and discretion in counseling managers and employees on a broad range of employee relations issues 
  • Responded to questions regarding employment, general compensation , work/life programs, EEO, professional conduct, separation, workplace safety and employee issue resolution
  • Diffused and de-escalated emotionally charged conversations with customers, 100% resolutions
  • Coordinated with multiple departments (e.g. legal, security, business unit staff, etc.) on diverse and sensitive issues such as non-harassment, worked to resolve individual and/or systemic issues
  • Maximized Quality Management utilization through customer service metric reviews
  • Demonstrated exemplary ethical conduct that established an atmosphere of trust and support
  • Recognized performance through fair / honest merit evaluation and rewarded employees for innovation, risk-taking, excellent performance and exceptional efforts to satisfy both internal and external customers
  • Mentored staff to create a positive atmosphere of professionalism and support, provided honest and timely feedback to employees, addressed performance issues with directness and sensitivity
  • Developed and delivered employee-training programs to improve employee performance
  • Exercised administrative and editorial control of personnel performance reports and awards
  • Employee Handbook creation and rollout
  • Oversaw Payroll for 150 employees
  • Highly organized, proficient project management skills, excellent attention to detail, and superior time management skills

 

Business Manager, CSP

ARS Direct, Bedford, NH (2005-2008)

  • Provide first class service to clients and employees
  • Exceeded target goals with American Resource Staffing
  • Played an integral part of the expansion of AFC & ARS Direct
  • Coordinating all aspects of starting new offices, to include, recruiting, hiring, training, supervision,  scheduling, overseeing the physical details and confirming all specifications were met
  • Display successful and enjoyable interaction with a variety of personalities and levels of management.
  • Attended Unemployment hearings, job fairs and held open houses
  • Managed all workers compensation claims from beginning to end
  • Traveled as part of the AFC team to Las Vegas to promote the grand opening of AFC
  • Continued education with ASA.   

 

Senior Staffing Supervisor

Kelly Services, Nashua, NH (2003-2005)

  • Customer service and employee relations
  • All aspects of recruiting, screening, hiring, training and orientation
  • Problem resolution, counseling and building relationships
  • Discretion, diplomacy and independent judgment where necessary to accomplish multiple tasks simultaneously
  • Obtained CSP certificates offered by the American Staffing Association. 

 

Senior Staffing Supervisor,

Agentry Staffing Services, Nashua, NH (1999-2003)

  • Recruit, coordinate and schedule staffing to meet client needs in response to requests for qualified applicants
  •  Provide quotations and terms, resolve disputes and maintain customer relations
  •  Process payroll and monitor accounts receivable
  •  Provide assistance with new customer development activity
  •  Significant contributions to branch growth in billable hours 
  • Promoted twice

 

PROFESSIONAL DEVELOPMENT

 

  • Non Harassment
  • I-9 Compliance
  • CSP courses to renew CSP Certificate
  • Member, American Staffing Association
  • Personnel File Proper Documentation
  • Managing Effective Teams
  • OSHA 10 hour training course
  • ADP Training certificates in HRB


COMPUTER SKILLS

  • Microsoft Windows XP, Word, Excel (Pivot Tables), Power Point, Outlook, Outlook Express
  • Internet Recruiting, Monster, Career Builder, Craig’s List, Jobs in NH and more

ADP, Paychex Preview, Ultra Staff, Skill Match, Send Outs Pro, Rumba/AS4

Friends of Kevin Networking Event in Windham NH on July 24th at Edward Jones

Date: 
Wednesday, July 24, 2013 - 6:00pm - 8:00pm

Kevin Willett the Founder of the Friends of Kevin Networking Group is happy to announce that the Friends of Kevin will be having a networking event in Windham NH at Edward Jones Office of Lisa Walker. The Friendworking event will be held on July 24 from 6 to 8pm and the admission fee is 10.00.The Edward Jones Office of Lisa Walker is located at 33 Indian Rock Road in Windham NH.

3 sponsorship opportunities exist for this event. As a sponsor you will receive 3 minutes to speak to the group about your business. The cost to be a sponsor is 50.00. This is a great way to promote yourself. 

You can register on Meetup at http://www.meetup.com/Friends-of-Kevin/events/117824572/

You can register on Facebook at https://www.facebook.com/events/259090434236545/

I would like to thank Lisa Walker from Edward Jones for hosting this event. For more information about her office please visit her website at https://www.edwardjones.com/en_US/fa/index.html&CIRN=427468 or become a fan on facebook at  www.facebook.com/EDJAvisorLisaWalker

The Friends of Kevin is the only networking group that brings together the business, non profit and artistic communities. This allows you to meet people that you wont see at other networking events. The Friends of Kevin is unique because we combine in person monthly networking with online monthly promotion to offer you the chance to promote your business to my over 9,000 followers. If you are looking to grow your business this is the group for you! To learn more call Kevin at 978-995-1743 or email Kevin@friendsofkevin.com

Please visit our website at www.friendsofkevin.com or become a fan on facebok atwww.facebook.com/friendsofkevin

Paradigm Plumbing, Heating & A/C May Newsletter

MAY, 2013

 

 

 

Paradigm Plumbing, Heating and A/C 

 

Paradigm Plumbing, Heating & A/C

 

 

 

April is here and this means that Spring is upon us! It is that time of year again to start doing some Spring Cleaning!

 

Take a look at our  A/C installation topic. Then give us a call or simply reply to our newsletter to schedule your cleaning,repairs or a/c install quote. Ask about our coupon for A/C whole house install this month.

  

  

Fun fact: 

The average human body releases enough heat in 30 min to boil a half- gallon of water.

 

We would like to start off this newsletter by sharing a wonderful thank you we received from Volunteers and Families in Transition VISTA Program that the BNI Wolf Pack participated in. We are extremely happy that we were able to be a part of this!

 

 

 

Featured In the Newsletter:

 

 

 

aircondit

What is AIR CONDITIONING?

 

  Energy Star qualified central air conditioners provide a greater SEER rating

    which offers up to 15% more efficiency than other conventional models.

    
 

 

Central air conditioners come as a packaged unit or a split system unit. A packaged unit houses the evaporator coil, condenser and compressor in one container. You will see a package unit outside the structure on rooftops or concrete slabs. Air supply and return ducts come from indoors through an exterior wall or the roof connecting to the unit. This unit often is used in small commercial buildings and some homes. 

 

A split system unit teams up with a furnace adding one more component known as an air handler. The housing is constructed with the outside container holding the condenser and compressor, while one indoor container holds the evaporator coil. The air handler, in most cases is part of the furnace or heat pump, which transports the cool air through the duct system. 

 

Heating and cooling systems are balanced through the duct systems. Closing/covering vents disrupts the balance. This can build up pressure causing leakage thereby, reducing the amount of air circulating and could reduce the systems efficiency and comfort. 

 

Standard efficiency ratings allow you to compare the performance of different systems.  Furnaces use AFUE (Annual Fuel Utilization Efficiency).  A central air conditioning systems efficiency measurement is referred to as SEER (Seasonal Energy Efficiency Ratio).  SEER considers the average energy used at various temperatures and humidity levels to determine a systems rating.  Heat pump units use SEER for cooling and HSPF (Heating Seasonal Performance Factor) for heating.

 

Paradigm's experience and licensed team can help you determined the unit that efficiently utilized your energy consumption. When retrofitting your home with air conditioning consider the air conditioner and furnace matched system, the heat pump and furnace matched system or the air conditioner and air handler matched system.   

 

 

 

wordfromcustomersAre You Entitled to a Rebate?

 

 

ENERGY STAR is providing a program for mail-in rebates for the purchase and installation of high efficiency ENERGY STAR residential heating, cooling and water heating equipment when replacing existing equipment or for new construction.

 

To find out more about this rebate, click HERE!

 

 

 

Paradigm Plumbing, Heating and A/C

How Are We Doing?

Let us know what you think about the newsletter! Is there anything you would like us to add? We would love to hear from you. You can give us a call or email us!

 

Check It Out!

Home Cooling System Design Issues

Home Cooling System Design Issues

Check out a funny and entertaining video on how a heatng and cooling system design works.

 

 

 

CongratstowinnerCongrats To April's Winner!

A big congratulations to Shawn Goldthwaite for winning a gift certificate from our social media contest last month! Make sure to be social with us and be a part of our social media contests for a chance to win!

 

* Winners cannot be repeated within a one year period.

 

 

cinco

Cinco de Mayo Celebration


MB Padfield is the runner up for Best Local Solo Performer! She will be performing at the Cinco de Mayo Celebration for Families In Transition.

 

When: May 2nd at 5:30 PM 

           Manchester

           Tickets call 641-9441 ext 242

 

 

onefundboston1One Fund Boston

 

 

Our thoughts and prayers go out to the many victims of the horrific Boston Marathon bombing and its aftermath. We are grateful beyond words to all the first responders and law enforcement officials and agencies involved in the investigation.

 

If you would like to donate, please visit www.onefundboston.org

 

 

 

 

thermostat            

2012 Business Leader of the Year Award

 

Steve Labbe presented Jack Solloway, founder/owner of Soil-Away Cleaning & Restoration Services, his award for Business Leader winner for 2012! Congratulations Jack, Paradigm is extremely proud of you!

 

 


 

angieslistAngie's List Super Service Award!


Paradigm Plumbing, Heating & A/C has been awarded the Super Service Award by Angie's List!

 

This exclusive recognition is given annually to approximately the top 5 percent of service companies who achieved and maintained a superior service rating on Angie's List through out the past year. 

 

We would like to thank everyone who reviewed our company allowing us the opportunity to receive this award!

 

 

 

CALL, EMAIL, FACETIME OR SKYPE US!

 

skype

Yes you heard us right. You can now Skype us when you need assistance!

 

steve.labbe.paradigm

 

 

 

PARADIGM PLUMBING, HEATING & A/C

 

8 INDUSTRIAL PARK DR. UNIT 12

HOOKSETT, NH 03106

(T) 603-641-6400

(F) 603-641-6405

Stay In Touch

Like us on Facebook   Follow us on Twitter   View our profile on LinkedIn   Find us on Google+   View our videos on YouTube

 

 


Copyright © 20XX. All Rights Reserved.

Networking Success Story - Scott Boyages from Scott Boyages Promotions

I have operated my business for over 20 years and the one major regret I have is that I didn’t grasp the importance of networking a lot sooner than I did.  Networking can not only help you get more business.  It can help you find a job, find the best doctor in town, get tickets to a sold out show or maybe head off a major problem before it becomes a problem.  Networking can open doors that otherwise would be completely closed to you.  Ever hear of the saying it’s not what you know, it’s who you know?  Obviously if you plan on being successful you have to know your profession, but I don’t think you can succeed in business without having a strong network of friends, clients, prospects, family, vendors, acquaintances, etc.  Look at any field.  Your most successful people have the strongest personal networks.

 

Of course, in my case, the light didn’t go on immediately. I initially built a fairly strong business just by sheer hustle and ‘making the calls’.  But it wasn’t easy and it took longer than I wanted it to.  And then the economic collapse of 2008 happened and I was faced with having to do a major rebuild of my customer base if I planned on continuing in the promotional products business going forward.  Believe it or not, it was a book by Harvey McKay – Dig Your Well Before You're Thirsty: The Only Networking Book You'll Ever Need that made me realize I was missing the boat on this little secret that top producers in any field know is one of the fundamentals of success.  I would strongly recommend this book to anyone in business.  It’ll be the best $12 you’ll ever spend.

 

Ever since the day I first opened that book, I’ve dedicated myself to growing my own personal network.  When you buy into this, not only do you meet lots of cool and interesting people – you find out that it’s fun.  And yes it opens doors.  However a key point to keep in mind is that to really grow a network you have to give before you can receive.  None of us can do business with everyone we meet.  But maybe we can offer a lead or give a referral.  Or maybe mention a tool that helped improve our own business, give a tip on a great restaurant or just be friendly at a networking event with lots of strangers present.  I love when Kevin Willett does one of his How Can I Help You Today? posts on Facebook.  To me, that’s what networking is about in a nutshell.   Of course when I meet you I also want you to know that I’m in the business of ‘Branding via Promotional Products’.  I want you to remember me when  that guy you met at the golf tournament says he wants to get some embroidered shirts like the cool one they handed out to everyone.

 

Networking certainly isn’t easy.  You have to commit to it, keep at it and resist the temptation to stay home instead of heading out for a 6:00 PM networking event on a cold night in January.  But what I can tell you is it works…and has been a key ingredient in the business success I’ve had the past few years. 

Networking Success Story: Alexandra Berube

Working with Friends of Kevin has been a very successful experience. I don't have a lot of experience with networking, as I recently moved my business from Lexington, Massachusetts up to Dracut, and need to start meeting local contacts. Kevin goes out of his way to make each person at his networking events feel comfortable and engaged. He makes an effort to communicate with everyone about what their goals are in networking and reaches out to connect people he thinks should work together.

 

My business is Boston Tutoring Services, an in-home tutoring company that offers one-on-one tutoring throughout Massachusetts and southern New Hampshire. When I network, I am looking for referrals for both tutors to join my team, and for parents who are looking for tutors for their children. Networking allows me to meet a wide range of contacts who can connect me with people looking for tutoring work or for tutoring services for children that they know. I have also been able to connect with some local organizations that offer educational services, and am always surprised by the new connections I'm able to make to expand my business.

 

Networking has given me more confidence in group settings in which I know no one, and must reach out to make connections. I have gained a lot of practice in making introductions to strangers, trying to find a common ground, and sharing contact information. It is very important to come into these settings with an open mind, rather than just a sales pitch. I never want to go up to someone and try to tell them why my service should be used by them. I want to will learn about what they do and have them learn about what I do, so if we each happen to know someone who could help each other, we can each benefit each other. I have learned a lot about how to go about this intricate social exchange. I've also learned more about how to make the 'elevator pitch,' to promote my business in a short amount of time. These networking events that allow us to speak for a minute or two are a great opportunity to refine our elevator speech and direct attention from the group in a positive way. I've appreciated all of the opportunities to learn more about appropriate means of networking, social interaction, and public speaking. These are all highly important skills for a business owner to cultivate, and networking is a very positive experience that can promote these vital business skills.

Friends of Kevin Networking Event in Hudson NH at Advanced Spa and Pool on June 12th

Date: 
Wednesday, June 12, 2013 - 6:00pm - 8:00pm

Kevin Willett the Founder of the Friends of Kevin networking group is happy to announce that the Friends of Kevin will be having a networking event in Hudson NH  at Advanced Spa and Pool. The Friendworking event will be held on June 12th  from 6 pm to 8pm and the admission fee is 10.00. Advanced Spa and Pool is located at 199 Lowell Road in Hudson NH.

You can register on Meetup at http://www.meetup.com/Friends-of-Kevin/events/114301002/

You can register on Facebook at https://www.facebook.com/events/184318565051060/

3 sponsorship opportunities exist for this event. As a sponsor you will receive 3 minutes to speak to the group about your business. The cost to be a sponsor is 50.00. This is a great way to promote yourself.

For more information about Advanced Spa and Pool please visit their website at www.advancedspaandpool.com

The Friends of Kevin is a unique networking group that combines the business, non profit and artist communities, We hold networking events in the Merrimack Valley and Southern Nh. For more information about membership in the Friends of Kevin please visit our website atwww.friendsofkevin.com

Friends of Kevin Networking Event in Amherst NH at Able Moving and Storage

Date: 
Wednesday, May 22, 2013 - 6:00pm - 8:00pm

Kevin Willett the Founder of the Friends of Kevin networking group is happy to announce that the Friends of Kevin will be having a networking event in Amherst at Able Moving and Storage. The Friendworking event will be held on May 22nd  from 6 pm to 8pm and the admission fee is 10.00. Able Moving and Storage is located at 14 How Drive in Amherst NH

You can register on Meetup at http://www.meetup.com/Friends-of-Kevin/events/114296792/

You can register on Facebook at https://www.facebook.com/events/530752066971028/

3 sponsorship opportunities exist for this event. As a sponsor you will receive 3 minutes to speak to the group about your business. The cost to be a sponsor is 50.00. This is a great way to promote yourself.

For more information about Able Moving and Storage please visit their website at www.able-moving.com 

The Friends of Kevin is a unique networking group that combines the business, non profit and artist communities, We hold networking events in the Merrimack Valley and Southern Nh. For more information about membership in the Friends of Kevin please visit our website atwww.friendsofkevin.com

Friends of Kevin Breakfast Networking Event with the Merrimack Valley Rotary Club on April 17th

Date: 
Wednesday, April 17, 2013 - 7:00am - 9:00pm

Kevin Willett the Founder of the Friends of Kevin networking group is happy to announce that the Friends of Kevin will be having a networking event in Chelsmford Ma at Independece Bar at the Radisson Hotel. The Friendworking event will be held on April 17th  from 7am to 9am and the admission fee is 10.00. The Radisson Hotel is located at 10 Independence Drive in Chelmsford Ma.

You can register on Meetup at http://www.meetup.com/Friends-of-Kevin/events/109392292/

You can register on Facebook at http://www.facebook.com/events/587947887883281/

3 sponsorship opportunities exist for this event. As a sponsor you will receive 3 minutes to speak to the group about your business. The cost to be a sponsor is 50.00. This is a great way to promote yourself.

For more information about the Merrimack Valley Rotary Club please visit their website at http://www.mvrotary.blogspot.com/

The Friends of Kevin is a unique networking group that combines the business, non profit and artist communities, We hold networking events in the Merrimack Valley and Southern Nh. For more information about membership in the Friends of Kevin please visit our website atwww.friendsofkevin.com