Christine Freda

11 Allen St – Lowell, MA

Customer Service _ Executive Assistant _ Customer Relations

MicroSoft Office ~ Quick Books ~Customer Database Software ~ Team based goal oriented individual

Office Professional that is highly motivated and goal oriented individual.  Results driven individual with team projects or individual challenges who will assume responsibility to meet time based goals or specific project milestones.  Highly experienced and Professional with all different interfaces of customer relations and or working as a professional at the Executive Level.

Career Accomplishments

Rikon Power Tools

·         Managed orders and invoices for more than 95 different distributors.

·         Follow through with shippers to make sure orders were shipped complete and on time.

·         Ordered Office supplies on an as needed basis.

W.G. Airs

·         Directly supported Upper management managing their schedules, Travel arrangements along with any personnel arrangements that they would ask.

·         Multitask with different operations throughout the company when the Executive work schedules were at a lull, helping accounts receivable, process daily orders and or manage office supplies.

Professional Experience

RIKON Power Tools, Woburn, MA                                              June 2005- October 2011

Office Administator

• Processed orders/invoices for over 95 distributors
• Entered customer warranty information into ACCESS
• Answer phones and transfer customers to appropriate  department
• Created spreadsheets to monitor quotes on shipments
• Shipped parts for customers daily
• Responsible for ordering office/warehouse supplies

W.G. Airs  Inc., Winchester, MA                                                    May 2003- June 2005

Office Coordinator

• Direct support to President and Vice President
• Accounts Receivable Administrator
• Processed daily orders for customers
• Maintained office supplies  and equipment inventory

Canbox USA, Woburn, MA                                                             June 1999 – May 2003

Customer Relations Associate

• Provided statewide support for online customers
• Prepared contracts for Sales Department
• Attended and assisted with company tradeshows
• Organized international and domestic travel for all employees
• Transfered company documents to global hubs

Quantum Energy Technologies, Woburn, MA                           April 1998 – April 1999

Executive Assistant

·         Coordinated purchases for North American Production

·         Processed and approved all invoices for Accounting Department

·         Created multiple spreadsheets for production presentions

·         Schedule travel arrangements for all employees

·         Responsible for maintaining office supplies and equipment inventory

New Boston Temps, Woburn, MA                                  August 1997 – April 1998                               

Administrative Assistant

• Provided support to various departments
• Organized and dispersed office supply orders and incoming deliveries
• Processed all Federal express, Airborne and post office shipments

Education:

• Woburn Adult Continuing Education Certificate; Microsoft
• New England Hair Academy
• Woburn Senior High School