Kevin Willett's blog
ANDRE´ S CAAMAN˜ O
Portfolio site: https://andrescaamano.journoportfolio.com
18 Carmine Road Nashua, N.H. 03063-3023 (603) 682-5701
Exceptionally focused award-winning publishing professional poised to deliver high-quality finished products and communications. Consistently meets daily deadlines, particularly when facing multiple and complex projects involving daily page design, while achieving quality editing, proofing and writing.
ª Extensive newspaper and publishing experience
ª Outstanding knowledge of editing and writing
ª Efficient leader and manager of editorial staff
ª Superior proficiency in proofreading techniques
ª In-depth expertise in print, web publications
ª Exceptional research and analysis abilities
ª Strong and creative page design skills
ª Proficient in managing multiple projects within deadlines
ª Editing and writing expertise on local news and education
ª Passionate, detail-oriented problem solver
ª Proficient in Adobe InDesign and Adobe InCopy
ª Solid knowledge of Adobe Photoshop and Adobe Acrobat
ª Expert ability in QuarkXPress and NewsEdit Pro
ª Experienced in Microsoft Word, PowerPoint and Excel
ª Strong expertise in various CMS, including Saxotech
ª Extensively trained in Associated Press style
RECENT RELEVANT EXPERIENCE
THE GARDNER NEWS, Gardner, Mass.
Analyze planning for upgrading and modernizing computer systems and pagination software. Coordinate development of Newspapers In Education program and annual supplement.
• Successfully scheduled and designed Newspapers In Education supplement despite delays prior to involvement.
• Initiated return of cosponsoring local political debates, including for Mayoral and City Council races.
Brand Quality Assurance Specialist 2014-2015
GYK ANTLER, Contractor, Manchester, N.H.
Proofread, copy edited and provided copy for all client print materials, websites, along with radio and TV spot scripts for more than 40 clients. Communicate with account management and clients to effectively troubleshoot content issues.
• Completed client materials for America’s Test Kitchen in lead up to website relaunch over weekend.
• Edited materials that led to long-term contract with state government client, following decade of unsuccessful bids.
Copy Editor 2014-2014
NEW HAMPSHIRE UNION LEADER, Manchester, N.H.
Assisted editorial desk with copy editing and proofreading of local and wire copy for three daily editions. Handled design, wrote and edited headlines for Page 1 stories and other sections as needed.
• Began production of completed page designs utilizing InDesign within first week on job for local news sections.
• Updated and maintained website, posting live between 25 to 60 articles and photos, along with editing for the site.
Senior News Editor/Newspapers In Education Director 2009-2014
THE GARDNER NEWS, Gardner, Mass.
Managed design, layout, copy editing and proofreading for six-day daily news and supplement pages. Directed interns, correspondents and up to six full-time staff reporters relating to story assignments and editing.
• Initiated a weekly column, Evolving Education, focused on area school district news.
• Authored more than 600 columns over a nine-year span, covering topics ranging from local news to sports.
• Guided one to two high school interns on weekly writing pieces and photography work for Voice page.
• Created and maintained Facebook and Twitter social media accounts, posting daily breaking news items and stories.
• Led and completed front page redesign in 2012, crafting multiple templates to vary daily layouts.
• Expanded NIE from 55 to 85 participating teachers, adding up to nearly 2,000 newspapers used weekly in classrooms.
• Grew NIE business donation program, to where more than 120 businesses contributed almost $8,000 annually.
Assistant Editor/Newspapers In Education Coordinator 2004-2009
Designed and finalized layouts for six-day daily local news, supplement and sports pages. Worked with team of two other editors to direct five staff reporters, providing guidance on story assignments and editing.
• Initiated writing weekly column, On Further Review, focused on local issues, increasing local opinion content.
• Conceived a second weekly column, On the Subject of Sports, with commentary on regional professional sports.
• Restarted internship program, training up to four students a semester on writing, photography and page design.
• Conceptualized and hosted a weekly radio show, The Gardner News Hour, on radio station WGAW-1340.
• Reinstated weekly Voice page, working with area high school students to submit articles and photos year-round.
• Originated newspaper moderation of televised debates for local Mayoral, City Council and School Committee races.
• Expanded NIE participation from four to 55 teachers in four years, totaling more than 1,100 newspapers weekly.
• Launched NIE business donation program, collecting more than $2,500 in annual contributions by third year.
• Redesigned Interactive Kid’s Page, while also instituting weekly recognition of area children’s artistic talents.
• Crafted initiative for reporters to write in-depth summer series, earning the newspaper a third-place NEPA award.
Night Editor 2004-2004
Designed, paginated, edited and proofread local news, specialty and sports pages for six-day daily.
• Initiated mandate with editorial desk to only place local news stories on front page, outside of major news events.
• Ensured late-night breaking news stories and photography were included into upcoming morning’s print edition.
TITLE I DISSEMINATION PROJECT, Malden, Mass.
Wrote feature stories, edited and designed quarterly education 16-page member newsletter, the Exchange. Designed, wrote and edited all organization publications, including books, conference materials and pamphlets.
• Administered complete redesign of organization’s website, from planning, testing, to regular site maintenance.
• Constructed members section on organization’s website to include downloadable PDF library of printed materials.
• Doubled page content for summer edition quarterly newsletter for consistent amount of content year-round.
• Created online registration system through website for upcoming state education conferences.
Third place, Sports Columns, Class III (Under 40,000 circ.) 2011
NEW ENGLAND ASSOCIATED PRESS NEWS EXECUTIVES ASSOCIATION, Boston
Bachelor of Arts in Journalism, Print Media
NORTHEASTERN UNIVERSITY, Boston
Hard-working, team-focused professional utilizes excellent interpersonal skills to collaborate with all levels of management. Detail-oriented, creative, and motivated to pursue new challenges and tasks above and beyond those assigned. Proven track record of providing exceptional administrative support and increasing operational efficiency in order to cut costs.
Calendar Management • Customer Service • Project Management • Cost Control • Operations • Vendor Management • Invoicing •
AP/AR • Budgeting • Contract Processing • Purchasing • Quickbooks • MS Word, Excel, Powerpoint and Outlook
Ocean Electronics, Inc. Portsmouth, NH
Ocean Electronics, Inc. was a wholesale hard drive and computer parts distributor/broker with years of experience and vast industry resources.
Purchasing and Sales Operations Associate September 2007 – November 2014
Purchased EOL and excess product for stocking warehouse
Managed purchase requisitions and inventory
Development of new vendor and supplier accounts
Generated sales leads by cold calling and online research
Managed vendor audits and purchasing contracts
All aspects of operational management, including purchase orders, customer invoicing, customer service, accounts payable and receivable, inventory management, shipping and freight forwarding, order fulfillment, payment processing, and managing RMA system
Grew online business by 75%, earned Top Seller status on eBay and Amazon
Developed and implemented customer service and order fulfillment models
Contributed to the business’s growth to $2M annual revenue
Patel Architecture & Duende Design, Palm Springs, CA
Narendra Patel Architecture has been producing award winning architecture for years. Patel Architecture is based in California, but they travel the world for their clients such as Luxe Lake, Qingdao, and Chengdu China. Throughout his illustrious Palm Springs based Architecture, Interior Design and Lighting Design career Patel Architects have won numerous awards.
Senior Administrative Assistant March 2005 – August 2007
Assisted the primary Interior Designer with vendor sourcing, research, purchasing, and installation of residential and commercial interior projects.
Corresponded with clients and contractors to compile project specifications and maintain budgetary requirements.
Developed and maintained vendor and customer database
Adobe Systems, Inc., San Jose CA & Seattle WA
Adobe Systems Incorporated is an American computer software company. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards . It is best known for , the (PDF) and , as well as its successor .
Senior Administrative Assistant April 2001- October 2004
Assisted Senior Directors (Customer Service, Creative Suite) and direct reports with:
Hardware and software purchasing
Special event coordination
Master of Arts,Marriage, Family, and Child Counseling, University of San Francisco, San Francisco, C A
Bachelor of Arts,Broadcast Journalism, Louisiana State University, Baton Rouge, LA
David G. Wiggins
70 Mascuppic Trail, Tyngsboro, MA 01879
FOOD SERVICE / CATERING MANAGER
To Obtain A Senior Position In The Food Service / Catering Industry
Experienced Food Service Manager With Extensive Knowledge In Most Areas Of Food Service Operations – Food Production, Customer Service, Purchasing, Merchandising, Menu Planning, Cost Control, Sanitation, Team Building & Budgeting.
Catering Options • 82 Brigham Street, Marlborough, Ma 01752 •
October 3, 2011 – June 30, 2015
Food Service / Catering Manager – Facilitate & Manage All Aspects Of Kitchen & Catering Operations, Food Production, Menu Planning, Merchandising, Inventory, Cost Control & Budgeting, Personnel, Purchasing, Continually Increased Yearly Catering Sales, - Train Members In All Areas Of Kitchen Operation For Outside Placement In The Foodservice Field, Assist In The Cooking Up A Career Program w/ Quinsigamond CC, Advocate For Members Who Work In The Kitchen Unit
Built Catering Operation From The Ground Up To Provide Much Needed Funds To Support The Work Of Non Profit Employment Options • Twice Have Catered Buffet Dinner Of 600 People For Ken’s Foods • Twice Have Catered Bi-Annual Off Site Sit Down Awards Dinner For 300+ People For Massachusetts Special Olympics • Cater Daily Meals For Local Charter School
Corporate Chefs • 22 Parkridge Road, Haverhill, Massachusetts, 01835
• April 8, 1996 – June 3, 2010
Food Service Manager – Oversaw all phases of café operation - food Production, menu planning, merchandising, inventory, cost control & budgeting, personnel, purchasing.
•Collaborated with new account openings
•Implemented and operated Corporate Chefs “Iron Chef” competition
•Conducted Baking seminars for fellow Corporate Chefs managers, chefs & bakers to ensure a consistently higher product quality.
•Member of Corporate Chefs promotions committee.
•Mentoring manager for management trainees.
•Helped to develop Corporate Chefs Heart Wise Program & several demonstration cooking programs.
•Shown a proven ability to save company money by building sales through providing excellent food and customer service and maintaining consistently lower than budgeted food & labor costs.
• Northeastern University, Boston MA - Hotel & Restaurant Management, Accounting Principles, Culinary Arts
• Bromfield High School, Harvard MA
• National Restaurant Association - ServSafe - Manager Certification – Expires March 27, 2018
• National Restaurant Association – ServSafe - Allergen Certification - Expires July 19, 2017
•Winner Of Marlborough Rotary’s 2013 Taste Of Marlborough
•Winner Of Marlborough’s 2014 Heritage Clam Chowder Tasting Competition, Second Place Chili Tasting Competition
•Corporate Chefs Manager of the Quarter – October 2006
•Corporate Chefs Manager of The Year - 2007
HOBBIES & INTERESTS
•Volunteer For the Kitty Angels Cat Shelter, Tyngsboro, MA 01879
• Kitchen Manager @ Christian Fellowship Baptist Church - Londonderry, NH
Pastor Craig Little – (603)860-5507
• Enjoy digital photography, bicycling, travel
If you ask me to describe what it is like to be an entrepreneur in one word, I would say persistence. What is persistence? It’s a firm continuance in a course of action in spite of difficulty or opposition. Growing a business is hard and it takes a lot of work, but you cannot give up. We all know that there are going to be up times and down times when running our business. It’s during those down times that you want to panic or bail out. Be persistent. I always say that if it was easy, then everyone would start their own business. I have faced incredible challenges that have made me question running the networking group and hosting so many events. The time, energy and knowledge that you need to have and give can be overwhelming. I know through persistence and hard work that everything has and will work out. This is your dream! Be persistent.
Keith A. Bearce Jr
8 Robinson Road• Westford, MA 01886 • (978) 771-7177 • Keithb11@msn.com
Global Quality Control Manager Jun. 2009-Jul. 2015
Worked closely with military customers on quality concerns. Defined expectations and implemented internal changes that led to negligible product return rates for the last three years
Led a faltering Chinese JV manufacturing facility to a complete turnaround in productivity and quality
Chaired a fabric waste reduction steering committee and directed an internal audit group that significantly reduced manufacturing waste.
Part of a team that achieved ISO 17025 laboratory certification
Plant Manager: West Bridgewater Facility Jul. 2006-Aug 2008
Successfully managed major textile lamination facility with 80 associates
Responsibilities included manufacturing, quality assurance, customer service and purchasing
Team successfully obtained TS-9000 certification, improved customer satisfaction and substantially reduced work-loss
Joan Fabrics Corporation
(May 1985-July 2006)
Operations Manager: Dutton Yarn Company May 2004-Jul. 2006
Responsible for 100 associates in all disciplines necessary to run a novelty yarn manufacturing facility
Primary responsibilities included team building, maintaining a safe work environment, continuous quality improvement and meeting production goals while keeping within budget
Worked with raw material suppliers and manufacturing associates to reduce costs and develop new products
Greatly reduced raw material and finished goods inventory
Director of Finishing: Main Street Textiles Oct. 2001-May 2004
Responsible for the management of 80 associates in the finishing department of a major upholstery fabric manufacturing facility
Operations included greige inspection, needle-punching, coating, Santasoft finishing and final inspection
Worked closely with design on new product development
Finish Mill Manager: John Fabrics Corporation Plant 4 Apr. 1990-Oct. 2001
Managed the 200+ associates necessary to run a velour fabric finishing operation in a fast paced automotive environment
Operations included: slitting, greige inspection, shearing, coating, heat setting, final inspection as well as various face finishing lines
Was part of a team that attended a one-year ISO 9000 collaborative at Merrimac College. Team successfully achieved QS-9000 certification in July 1997
Quality Control Manager: John Fabrics Corporation Plant 4 Aug. 1988-Apr. 1990
Responsible for both internal and external quality functions
Worked closely with our customers as well as our associates on various quality issues
Worked as a facilitator in various quality improvement groups
Process Engineer: Joan Fabrics Corporation Plant 1 Aug. 1986-Aug. 1988
Improved various process equipment and work methods
Worked on the installation of a jet kettle piece dying operation and dryer modifications necessary to process unique stretch fabric through an existing tenter frame
Statistician: Joan Fabrics Corporation Plant 1 May 1985-Aug. 1986
Performed various quality, sales, production and labor statistical analysis
Worked as a liaison between the various manufacturing departments and IS
University of Massachusetts - Lowell
Bachelor of Science in Mechanical Engineering
Minor in Computer Science
I have found that I always make great connections at events that I don’t want to go to. I get invited to a lot of events. I host a lot of events. As I write this book, I am currently hosting twenty business networking events a month. Sometimes, it can be very challenging to find time to attend events. Sometimes, I am just tired after a long day and don’t want to go out. You all know that feeling. Despite these challenges, I do try and support my friends when I can and you know what, it seems these are the times I meet someone and find out they have a need for my service or the service of one of my clients. So now, whenever I am tempted to back out of an event, I think about how many times keeping that commitment has lead to a really awesome connection. Also, it makes you a good person to support your friend.
Kevin Willett is the Author of One Connection How you can grow your business (and change the world) one connection at a time. The business networking book is available on Amazon at http://www.amazon.com/dp/B00X7RMHOUTy
Kevin is also the CEO of the Friends of Kevin Networking Group. To see a list of upcoming events please visit their website at www.friendsofkevin.com
I was at an event recently that allowed everyone 1 minute to speak about their business. When it was my turn to speak I looked around the room and the majority of the people were looking down at their phones and a few of them had even brought their tablets and were using those as well. Now that is simply rude, both to the event organizer and the people speaking. It was especially rude when they only stopped texting long enough to take their turn speaking! When you are at an event put your phone on silent or vibrate during it. I do understand that emergencies do happen but let’s be honest; the majority of texts and emails can wait until the end of the event. Pay attention to the speakers at networking events they may be your next big client. If they see you are not paying attention, they are not going to bother with you or your business. Please, control your devices. Don’t let them control you.
Kevin Willett is the Author of One Connection How you can grow your business (and change the world) one connection at a time. The business networking book is available on Amazon at http://www.amazon.com/dp/B00X7RMHOUTy
Kevin is also the CEO of the Friends of Kevin Networking Group. To see a list of upcoming networking events please visit their website at www.friendsofkevin.com
6 Percheron Road Chelmsford Massachusetts 01824
Expand my career through a General Manager, Sales Manager, Logistics Management, or Key Account Development position that will provide a challenging, dynamic, and interesting opportunity to significantly contribute to a company’s profitability and bottom line growth.
Logistics and Sales Management Professional
A progressive 30 - year career in Supply Chain management with recognized achievements in leadership, logistics creativity, personnel management and sales growth in highly competitive markets.
Savvy sales manager and negotiator combining expertise in freight forwarding, 3rd party logistics, supply chain management, high volume domestic transportation and import/export project movements.
Skilled in establishing genuine rapport with prospects, clients, vendors and colleagues of diverse cultures and personalities. Presenting value added solutions to increase market share and overall company results.
Conversant in all aspects of trade regulations, compliance, and trade initiatives.
Successful in earning clients trust and business by consistently providing customer focused solutions.
Confident and articulate with excellent business communication and networking skills. Highly organized. Deadline driven. Service oriented. Fiscally responsible.
DIRECTOR OF CLIENT SOLUTIONS – Generalist
UTi United States Inc. – January 2014 to August 2015
Description: A combination of Account Management business growth, and new logo customer development. Position is generalist in nature, is not specific to one vertical market. Focus is on new business development over a variety of vertical markets and different industries. Ethan has brought a number of new account and business opportunities to the table in the initial 12 month period, with gross revenue potential in excess of $400 million, and closed on new logo revenue exceeding a net revenue figure of $250,000.
GLOBAL ACCOUNT MANAGER – Healthcare / Pharmaceutical
BAX Global / DB Schenker – August 2006 to June 2013
Description: Work with key Global customers in the healthcare, pharmaceutical vertical market, managing the global account teams, maintaining and growing current business revenues, improving processes and accounts receivables position and building business with other key life sciences customers where we have no current business profile.
GLOBAL SALES EXECUTIVE
Expeditors International of Washington Inc. – November 2005 to May 2006
Description: Hired to build bench strength and grow net revenue in the Northern New England region, selling the full compliment of Expeditors services to Tier 1 manufacturers, Class A Global accounts in all vertical markets.
DIRECTOR OF BUSINESS DEVELOPMENT
Consumer Retail Healthcare Americas
EXEL Inc. – July 2004 to June 2005
Leadership: Joined team to assist in bridging knowledge gap with the Global Freight Management team.
Product: Operational solutions for the supply chain, including warehousing, inventory management, order processing, warehouse management systems, systems integration, and transportation.
Sales Development: Took over global management of a significant global consumer customer, in October 2003, and guided the global team to realize growth from $15 million to over $35 million in turnover.
Corporate Requirements: Tasked with managing and driving new business from new customer opportunities
Financial Requirements: Established and achieved the appropriate ROI on new business activities.
DIRECTOR OF ROUTE DEVELOPMENT
EXEL Global Logistics Inc. – July 2002 to June 2004
Leadership: Took over the management and direction of an 11 person Route Development team based in the USA. Created an environment that fostered teamwork, collaboration, and network confidence to surpass corporate objectives and growth.
Sales Development: Hired and coached to success 3 new Route Development managers. Zero staff turnover during my 2 years in this role. In charge of a successful Trans Atlantic new business campaign that ran for 5 months and produced over $4.5 million in new business gross margin.
Corporate Requirements: Was consistently chosen to lead new development and integration projects. KPI’s and budget preparation. Analysis of financial, route, and market reports essential for making strategy decisions.
Financial Requirements: Identified and corrected group reporting metrics that streamlined and improved the overall productivity, and management of the Route Development group.
NATIONAL SALES & MARKETING MANAGER
BAX Global (Australia) Pty. Ltd, Sydney, Australia – April 1996 to July 2002
Growth: Year over year growth in excess of 20% for new business, and overall financial results. Expanded the company’s customer base, focusing on specific trade lane development, consignee sales, and new strategic partnerships in Europe, Asia and the United States.
New Business: Personally took the lead for expanding the company’s client portfolio with 4 of the company’s top 20 accounts. Sales leadership, mentoring and management that positively influenced the overall sales results of the organization, to achieve corporate objectives.
Training: Responsible for the sales training needs for 15 sales staff. Administered and managed the successful delivery of annual sales conferences.
Marketing: In charge of the project team to improve the overall branding and all market activities of the company.
International Sales: Took the lead in taking the company to the #1 position in USA trade lane sales, by spearheading the project team that introduced the product entitled “The Direct Down Under” air cargo service. This was an innovative 3 way block space agreement between BAX Global, Evergreen Airlines, and Qantas the countries flag ship airline.
Systems: Took the project leadership role in developing the companies first ever CRM (Customer Relationship Management) database, and inside sales team and system. Infrastructure based on ACT for Notes system.
ROUTE DEVELOPMENT MANAGER – USA / AUSTRALIA – NEW ZEALAND
BAX Global USA, San Francisco, CA – April 1994 to March 1996
Growth: Facilitated year over year growth for shipment count, tonnage, and gross margin in excess of 20%
New Programs: Initiated USA sales campaigns building brand awareness, market penetration, and position.
Development: Introduced Route specific presentation materials to enhance overall field sales performance and results.
Project Management: Developed, and introduced the concept of block space agreements with various airlines for the Route. This eventually turned into a campaign and new product offering that catapulted the company into the #1 market position for air cargo to and from the USA.
Awards: Received award of Route Development Manager of the year for BAX Australia in 1995.
SENIOR SALES REPRESENTATIVE / NSW SALES MANAGER
Burlington Air Express, Sydney, Australia - September 1987 to March 1994
Management: Managed a small team of 6 sales people, consistently surpassing all corporate objectives.
Sales Growth: Personally managed and grew the relationships of the top key accounts for the company including names such as Honeywell, Unisys, and Komatsu
Productivity: Achieved a 12% market share servicing in an environment where the competition was consistently lowering pricing to land and maintain business.
Market presence: Consistently outperformed market growth, by growing business over 15% year over year
International Sales Success: Initiated 2 international sales campaigns from the USA, by far the countries largest trading partner. Increased the customer base by adding over 45 new customers, and improved customer retention by introducing a new customer service concept.
National Accounts: Presented, closed and maintained 5 of the industry’s top 10 national accounts including Nike.
Development: Introduced sales territory management as a new concept to the group thereby improving overall sales productivity and results.
Leadership: Maintained a highly motivated sales staff during my tenure
Sales Management: Trained and developed 6 sales reps that went on to management positions within the company or other service providers within the industry.
Bachelor of Arts: California State College at Bakersfield, B.A., in Sociology
Computer Competencies: ACT Contact Management Software, Microsoft Word, Excel, PowerPoint. .
Training: PSS Xerox sales training, Herman Millar Consultative and Complex Selling programs