Computer and Software Skills

Microsoft Suite, SharePoint, Lotus Suite, Oracle, Lawson, Equinet, Act, MicroStrategy, Monarch, Org Plus, Kenexa

·         Created and authored an Interview Toolkit for hiring managers which included a Hiring Manager Checklist, Tips for Pulling Interview Teams Together and Sample Behavioral Interview Questions.

·         Developed forecasts to project future employment needs while maintaining an annual variance of +/- 0.5%.

·         Managed field support for operations in two regions, resulting in attaining greater market share, reducing employee turnover by 20% and increasing customer satisfaction by 30%.

·         Initiated a management effectiveness program, which reduced employee turnover by 20% for Branch Sales Managers and 30% for Sales Associates.

·Monitored compensation for competitiveness maintaining an average increase of 2.3%.

·Selected as the “Recruiting Ambassador” for Greater Boston as a result of pro-active recruiting focusing on employee retention. 

SEPHORA                                                                                                                                       Boston, MA, 2010 – 2011

Store Sales Director, Chestnut Hill, MA (5/2011 - 8/2011)

Corporate Recruiter (11/2010 - 4/2011)

Responsible for recruiting and staffing holiday sales professionals in the Boston market for seven existing stores.  Successfully staffed two new stores in the Northeast districts that included Dedham, Massachusetts, and the Mohegan Sun Resort in Connecticut. 

BECKMAN COULTER GENOMICS                                                                                                          Danvers, MA, 2010

Contract Human Resources Consultant

Human Resources Liaison for multiple locations across the medical doctors’ business centers.  Managed recruitment efforts in collaboration with Minnesota recruiting team; scheduled interviews of new employees and de-brief meetings via Lotus Notes, coordinated travel and transportation for the various locations.

LORD & TAYLOR                                                                                         New York, NY & Toronto, Ontario, 2009 – 2010

Manager of Compensation/Expense

Prepared, analyzed and maintained company salary structure, job documentation, job evaluation systems, policies and regulations.  Directed preparation and distribution of written and verbal communication to inform employees of compensation and personnel policies.  Prepared and maintained budgets for human resources and merchant accounts.

·         Responsible for developing competitive compensation plans and completed salary surveys in conjunction with The Hay Group, a national consulting firm. 

·         Managed performance evaluation and reward systems for “performance to plan” recipients throughout the company.

FINLAY FINE JEWELRY                                                                                                             New York, NY, 2005 – 2009

Field Human Resources Manager

Responsible for all human resources practices for a staff of nearly 600 employees in 47 stores.  Enforced corporate policies and procedures, STD, FMLA, LTD, Worker’s Compensation, and Labor Laws.

·         Conducted a full cycle of hiring (averaging 10 requisitions for permanent hires, 20 for seasonal hires): identified staffing needs, developed job descriptions, sourced applicants (using online search engines, career fairs and direct recruitment), and extended professional job offers.

·         Developed and executed employee retention strategies collaborating directly with managers to create positive work environments, organized and supervised training programs and introduced morale boosting programs which encouraged extended open door policies. 

·         Coordinated monthly and quarterly productivity management programs; compiled data for annual performance reviews; performed exit interviews and analyzed data to identify and determine trends.

·         Managed legal compliance, including record keeping, background investigations, reference checking and unemployment/leave of absence claims; investigated and facilitated resolutions for employee relations issues on average of 2-3 cases per day.

Wheaton College, Norton, MA                                                                                              

Bachelor of Arts, English Literature

We are looking for a Microsoft Active Directory Authentication Architect to join our team. Ideal candidates must have a minimum of 8 years experience administering large-scale global Active Directory environments of up to 5,000 users.

Responsibilities Include:

• Leading our client's IAM project including Active Directory, LDAP Solutions, SAML, SSO and SSL-VPN • Deploy Servers for Active Directory, AD-LDS, AD-CS, ADFS and other Microsoft technologies • Develop other identity management technologies • Document a strong authentication federation policy which ought to include Public Key Infrastructure (PKI), PKI bridging and cross credentialing • Deploy multi-factor authentication systems • Design authentication systems for system monitoring, incident analysis, security auditing -- including preventative detection controls for Sarbanes-Oxley (SOX) compliance and other regulations • Mold the corporation's long-term Authentication and Active Directory strategy • Support M&A activities with a specific focus on enterprise integration and divestitures • Lead key initiatives relating to directory platforms and support the AD Operations team for ongoing service delivery 

Applicants must have experience in the following areas:

• 8 Years experience working with Windows 2008 R2/2008/2003 and Active Directory services administration • Experience working with authentication and Active Directory concepts with regards to DHCP, DNS, DFS, DFS-R, File Print Services, Group Policy validation management and implementation • Experience with Authentication Federation Technologies including Active Directory Federation Services (ADFS), REST and SAML • Familiarity with authentication technologies such as PKI, One-Time Password (OTP) and OATH is a plus • Candidates with Relational Database, multi-factor or other extended authentication platforms, Quest Software Active Directory Management Solutions, VMware Virtualization, and Active Directory Disaster Recovery experience are preferred

For this engagement, our Authentication Architect will be working on-site at one of our clients' locations, so demonstrated expertise in working with clients (both at the management level and the end-user level), consultants and multiple technology teams is essential. This position requires someone who is self-managing, able to work independently and capable of completing assignments successfully with minimal direct supervision.

Additional key skills and qualities:

• Must have a Bachelor's degree, preferably in a technical field (advanced degree a plus) • Must be intelligent, inquisitive, confident and energetic • Must be very organized, dependable and detail-oriented • Must be able to meet deadlines in a fast-paced, agile environment • Must have excellent verbal and written communication skills • Experience in the Life Sciences industry preferred but not required

Email Dean at dean@precisiontsc.com

The latest advertisement for Just Imagine Hynosis Centers created by Shroff Designs

North Bennet Street School is a special place. We offer full time training in eight industries including Bookbinding, Cabinet and Furniture Making, Carpentry, Jewelry Making and Repair, Locksmithing and Security Technology, Piano Technology, Preservation Carpentry and Violin Making and Repair. 

We are still accepting applications for Locksmithing, Jewelry Making, and Piano Technology for this coming Fall. Our employment statistics for graduates in their field is 85%+. Training is 9 months for three programs including Locksmithing and Piano Tech, 18 months for the balance of the programs with the exception of Violin Making and Repair which is 30 months. The length of training is determined by the amount of time necessary to be employed in the field. 

Please let me know if you have any questions. Here are helpful links:

• Read student blogs and websites here:

• http://www.nbss.edu/student-life/student-blogs-and-webpages/index.aspx

• NBSS View book:

• http://issuu.com/nbss/docs/nbss-catalog_2012

• Admissions requirements, tuition, and program info:
• http://issuu.com/nbss/docs/viewbook_supplement_2012-2013/3

• For financial aid information:

• http://www.nbss.edu/admissions/financial-aid/index.aspx 

• Upcoming monthly information sessions:

• http://www.nbss.edu/admissions/information-sessions/index.aspx

• Application link: http://www.nbss.edu/admissions/apply-online/index.aspx

Best Regards,

Rob O'Dwyer

rodwyer@nbss.edu

Director of Admissions
North Bennet Street School
39 North Bennet Street
Boston, MA 02113
617-227-0155x302

www.nbss.edu

This week one of my designs was selected to be the 2012-2013 pin design for the nonprofit Manchester Monarchs Booster Club. The design is posted on my Facebook page at www.facebook.com/sandpiperartisans  

As a small non-profit organization ourselves, we "spread our funds" as wide as we can.  Over the years we have worked with or donated to the following non-profit organizations:  

American Red Cross

Bella Tucker Fund

Monarchs Care Foundation

Families in Transition

Kidney Foundation

Manchester Elks Lodge

NH Food Bank

Nashua Children's Home

New Hampshire Public Television

Operation Santa

Salvation Army's Santa Fund

Special Olympics

We are always looking for new members to participate in our fundraisers which include a bowlathon, running a 50/50 raffle at one of the Monarchs’ games, and selling raffle calendars with great prizes, as well as fun events for members such as trips to “away” Monarchs games, socials before and after some of the games (with the Booster Clubs from other teams), a fun holiday party each year, selecting and presenting awards to a “Player of the Month” and “Player of the Year,” having players and Monarchs staff as speakers at our meetings, and raffles of hockey memorabilia at monthly meetings. 

We also have the “Jennifer Kemp Memorial Hockey Scholarship” fund -- named for one of our original members who passed away at a much too early age -- to help youngsters go to hockey camp. This year, we gave out 5 or 6 of these scholarships to kids whose families encountered financial hardship.  

At most events and all meetings, sampling Katie Kemp's  "KATIE COOKIES" is a must!

Susan can be reached by email at sgenglert@gmail.com

Neal's Collision Center is a Full Service Automotive Center. For a Car, Truck, and SUV needs. Body damage and Paint, Brakes and Exhaust, Automotive Glass Replacement, Re-Conditioning, ect.

They are located at 1450 Mammoth Road in Dracut Ma and can be reached at 978-957-1000 

Please become a fan on Facebook at http://www.facebook.com/pages/Neals-Collision-Center-Inc/86362642374

Please visit their website to learn more http://www.nealscollision.com

There are three essential elements required to get your business started.

1. Company Name

1. Your domain name – along with matching e-mail address

1. Your business phone number.

When you register your business with the secretary of state, you will own that name as long as you are in good standing with the state and remain in business. Your domain name is yours unless you let the expiration elapse. Finally, your phone number is yours until you cancel service or do not pay your bill. As small business owners we must think carefully about all three essential elements to getting your business started. I can make a difference on how you are perceived by your clients as it related to your phone number. If your phone number is easy to remember, are people more likely to call you? In the fall of 2010, Ski Haus contacted me regarding wiring and installing a new phone system for the old Tweeter Etc. location in Burlington, MA. In addition, I was given the authority to act on the customer’s behalf for ordering phone services. After some hard work, we were able to get 781-270-2600 as their main number. http://www.skihaus.com/contact.htm

In Salem, NH, Alicia Rock was establishing a small store next to her nail salon. The name is The Best Boutique. First Access Technologies secured 603-898-0800 as her main number. These are just a few of the good news stories on how I can help your business create an identity with the help of an easy to remember phone number. Contact Dennis Sweeney at First Access Technologies at 603-898-4567

BUDGET BUDDIES BACKGROUNDER

Budget Buddies seeks to improve the financial literacy, confidence, and security of low-income women in and around the ethnically diverse city of Lowell, MA. Our program combines one-on-one coaching with classes on budgeting, banking, credit, and self esteem. We work with clients referred by local social service agencies and customize our program to their specific needs. Local financial institutions lead our classes. Volunteer coaches serve as personal client mentors.

Our unique program fills a large gap in financial education. Few government- or corporate-sponsored projects address the special money-management challenges of low-income households headed by women. Additionally, most financial literacy programs are based on workshop instruction. There is little sustained or individualized followup. Overburdened case managers of social service agencies serving low-income households have told us in multiple interviews that this followup is key to helping clients adopt new skills and achieve true financial security.

Mastering money management is particularly important for women -- who are more likely to struggle financially during their lifetimes. Consider these facts:

•  Households headed by women are significantly more likely to live in poverty than married couples or households headed by men. (U.S. Census Bureau)

•  This is partly because women earn about 20% less than men and are more than twice as likely to work part time.  (U.S. Bureau of Labor Statistics)

•  Women also spend an average 12 fewer years in the work force, due to caring for children and older relatives. (U.S. Bureau of Labor Statistics)

•  As a result of their lower lifetime earnings, women have lower Social Security payments in their later years. (Social Security Administration)

•  Lower income and savings are particularly challenging for women, who outlive men by 5 years on average. (National Center for Health Statistics)

Budget Buddies also focuses its program on women because, as multiple studies show, they are more receptive to financial education in classes with other women.

Personalized Help

Budget Buddies addresses these issues by offering an innovative mentoring component that 1) customizes assistance to each client and 2) assures that basic financial education is applied in a highly practical and sustainable way. Low-income women -- with no access to the financial advisors that educate those with higher incomes -- get personalized help with the specific financial issues that keep them in poverty. These may include excessive debt, problems with the IRS, or poor spending habits.

We recruit, train, and support coaches in the program. With help from local financial institutions and professional trainers, we develop customized workshops and create materials for coaches and clients to work on in between workshops. A coaching coordinator and client advocate facilitate the mentoring process, along with monthly coaching support groups. In addition to our coaches, another 25 volunteers are helping us build the infrastructure of our organization.

Instilling Confidence

In September 2010, we launched a six-month pilot for clients from a local housing authority and homeless shelter funded by The Jericho Road Project under a grant from the U.S. Department of Health and Human Services. The pilot, for which we received an award from Jericho Road, helped us evaluate our business model and obtain the concrete performance results needed to create a sustainable organization.

Intake and exit surveys of the eight clients who finished the program showed a significant increase in confidence over six months. The surveys also showed that clients with the greatest confidence were more likely to have good financial habits, such as using a budget. By the end of the pilot, a majority of participants had been able to set aside money for savings and several had improved their credit profiles.

Looking Ahead

In May 2011 we began a second program with 12 clients at another shelter in Lowell. Having learned from the pilot that some clients may not be fully prepared for the coaching program, we added a series of readiness workshops that introduced the basics of money management as preparation for coaching program. This unusual offering is introducing financial education to the most underserved in our community.

Within the next year or two, we hope to bring both parts of our program to another five or six agencies in the Lowell area. Within three years, we hope to serve as many as 10 to 15 agencies in this community annually.

This will require further refinement and customization of our current curriculum as we extend our services to groups that may include senior women, girls aging out of foster care, recent immigrants, and survivors of rape or domestic violence. It will also require the training of additional workshop presenters and an aggressive volunteer outreach. We are currently working with UMass Lowell to connect with volunteers from the university community. We are also working with local financial institutions to involve their employees in the workshop and coaching parts of our program.

For more information please call

(978-703-0820; or visit their website www.budget-buddies.org)

“I may not be where I want to be, but I’m glad I’m not where I used to be.”

                                                                                                                        --Karen

“We made huge progress in job searching, improved her bank account, made her more aware of spending, and inspired confidence.”

                                                                                                                        --Karen’s Coach