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Meet Marc Lancaric of Global Patriot Adjusters

global

As public insurance adjusters, Marc Lancaric and his team, are independent from any insurance company and only represent property owners & renters. You will never pay us any fee up front for consultation from a public insurance adjuster. We are paid when we collect money for you. Simply said; We get paid when you get paid.

At Global Patriot Adjusters, our company has a guiding principle that pervades everything we do. We seek to not only provide you a service as public insurance adjusters, but to be a true partner in bringing about every dollar that is deserved on any insurance claim.  We find success by taking special care and accountability fore each of our client’s claims and by doing what is necessary to bring our client’s claims to settlement.We are determined to assist in maximizing fair settlement in each claim processed by Global Patriot Adjusters, LLC. As public adjusters we work for you, the policyholder, exclusively.

Contact us for a free no obligation consultation or for advice on how to proceed

Phone: 800-654-3041 

Email: marc@globalpatriotadjusters.com 

Website:  http://www.globalpatriotadjusters.com 

FaceBook: https://www.facebook.com/globalPatriotadjustersLLC 

Twitter: https://twitter.com/Global_Patriot

 

Meet Lisa Ouellet, Psychic

lisa

Lisa Ouellet is an Intuitive Psychic Medium, Spiritual Life Coach, Certified Reiki Master & Magnified Healer. She has made it her life’s goal to share her spiritual gifts. From a young age, Lisa showed signs of psychic ability. She believed she was merely a “good guesser” before realizing she, in fact, had a gift.  She began reading cards in high school, and as she got older, she took energy classes. Her spiritual gifts and intuition blossomed under her newfound knowledge and abilities. Although she was raised Catholic, Lisa considers herself a spiritualist and remains extremely connected to a Higher Power and Angels.   

For over a decade, Lisa has given individual private readings and is currently coaching clients and teaching classes to help them follow their intuition. Lisa has trained with many gifted teachers and has a very compassionate nature and uses fun and informative teaching methods. Lisa uses her own intuition and the assistance of her personal guides and the guides of her clients to ensure that their questions are answered. She then uses Angel Cards for confirmation of these findings. Lisa is very spiritual and has only the best interests of her clients at heart. She gladly welcomes questions during sessions.

Check her out on YouTube at https://www.youtube.com/channel/UCCxrq6cHY-xYHa290KlRmOQ

Contact: 

Phone: 603-325-0490

Email: lisa@lisaouellet.com

Website: http://www.lisaouellet.com/

FaceBook: https://www.facebook.com/LisaOuelletLLC/

Twitter: https://twitter.com/LisaOuellet333

Lowell Working Cities Initiative seeks Initiative Director

Lowell Working Cities Initiative

Job Posting: Initiative Director

Posting: July 18, 2016

Deadline: August 12, 2016

Job Title: Working Cities Initiative Director

Reports to: : Both Co-Chairs of the Working Cities Executive Board (The City of Lowell and the Coalition for a Better Acre) with the Executive Director of the Coalition for a Better Acre (CBA) having responsibility for “day-to-day” supervision and direction.

Salary: $60,000 - $ 65,000 depending upon experience and qualifications.

Summary

The City of Lowell’s Working Cities Initiative represents a collaborative effort among its 13 community partners to direct community resources to the residents of the Acre neighborhood in a more effective and efficient manner. This collaborative effort will enable Acre residents to improve their educational, economic and inclusionary situation to become self-sufficient. Reporting to the Co-Chairs and under the direct supervision of the CBA Executive Director, the Initiative Director will work with the Executive Board to implement this project. The WCC Executive Board has embraced system change and collaborative leadership as the principal pillars to improve the quality of life in the Acre neighborhood. Our “long view” goals for the neighborhood include increased education and employment and the reduction of cultural barriers for a more self-sufficient community.

This is a three-year grant funded position.

Essential Duties and Responsibilities

The Initiative Director reports directly to the Co-Chairs and Executive Board in the performance of their duties. In addition, the Initiative Director provides support to the School Readiness, Economic Development, and Language and Inclusion working groups and maintains ongoing contact with the Advisory Board, Institutional Leaders, and Donors. In order to fulfill these responsibilities, the Initiative Director will perform these essential duties:

o Oversee and manage the Working Cities Initiative program to include the following:

o Develop a strategic plan with neighborhood stakeholders and a first year action plan defining City, CBA and stakeholder responsibilities in implementing the strategic plan goals.

o Assist in the preparation of financial documents and budgets for the Working Cities Initiative program

o Work closely with the Co-Chairs and the Executive Board to implement the outlined work program, with active input from the Advisory Board.

o Establish meetings for the Working Groups and reach out to the Institutional leaders and Donors to support the program.

2

o Provide training support for the board members, as well as the Working Cities Initiative staff.

o Schedule ongoing workshops and community meetings to ensure communication with the Acre residents.

o Manage street team staff and interns.

o Implement first year work plan and create work plans for the future years.

o Oversee evaluation process and submit required reports to the funding sources.

o Provide progress reports to the Co-Chairs, Executive Board, Advisory Board and Federal Reserve Bank of Boston

o Encourage the active involvement of Acre residents in the implementation of the program

o Identify and assist in securing additional funds to support the program initiatives outlined in the annual work plans

o Develop new relationships with Acre businesses and other nonprofit partners.

o Additional duties as assigned.

Qualifications

 Bachelor’s Degree and direct relevant experience required; Master’s Degree preferred.

 Bilingual candidate preferred with intercultural background.

 Past success in managing community projects in an urban environment.

 Outstanding communication and interpersonal skills, including excellent writing skills.

 Demonstrated ability to work in a diverse environment and interact with people with different backgrounds: youth and seniors, public housing tenants, racial and ethnic minorities, public officials, etc..

 Proven ability to work efficiently and flexibly with a good sense of humor.

 Ability to work with public, nonprofit, business and community representatives with an interest in developing the Acre neighborhood.

 Self-disciplined, well-organized and able to follow through quickly.

 Creative and able to identify and initiate opportunities for system change.

 Proficient technology skills, including Word, Excel, Access and PowerPoint.

 Proficient social media skills, including Facebook, Twitter and Snapchat.

Interested applicants may apply by submitting a resume and cover letter to WORKING CITIES INITIATIVE, c/o Ms. Pamela Miller, Office Manager, Coalition for a Better Acre, 517 Moody Street, Floor 3, Lowell, MA 01854-4014. Telephone inquiries: 978 452-7523.

Online submissions may be sent to: pamela.miller@cbacre.org .

The Working Cities Initiative is committed to non-discrimination and equal opportunity in employment.

The Lowell Food and Wine Festival

food

food

wine

Resume for Debra Connell

Debra Connell

87 Stuart Ave                                                                                  debbieconnell65@yahoo.com  

Dracut, MA 01826                                                                                                    978-453-7128

           

Customer Service Specialist

A highly professional Customer Service/Office Support professional.  A proven record of providing friendly and enthusiastic service to customers and colleagues. Fully proficient in an office environment. Capable of handling multiple roles and completing tasks while presenting a professional demeanor.  Eager to take on new challenges and new roles.

 

Highlighted Skills


ü 

Customer & Personal Service

ü 

Clerical & Office Support

ü 

Telephone Screening

ü 

Documentation & Record Keeping

ü 

Product Knowledge

ü 

Financial Reports & A/R


 

Experience

Customer Service Rep, Albert H Notini, Lowell, MA                                        1995 – 2015

Customer Relations

·        

Conferred with customers by telephone or in person to provide information about products or services. Recommended products to customers, based on customers’ needs and interests.

·        

Received and entered orders, canceled accounts, or obtain details of complaints from customers.  Accurately recorded information into database.

·        

Followed-up on problem accounts, ensured appropriate changes were made and resolved any outstanding issues.

 

Office Support

·        

Conducted Accounts Receivable tasks as required.

·        

Prepared daily collection, post payment transactions, reported and coordinated daily bank deposits.

·        

Organized work to be accomplished by gathering and sorting documents and related information

·        

Operated a busy multi-line phone system.  Answered questions from customer are directed incoming calls to appropriate individual.

 

Education

High School Diploma, Lowell High School, Lowell, MA

 

Certified Microsoft Office Specialist-Lare Institute, Andover,MA.

Resume for Marie Faranna

MARIE FARANNA

603-401-4738 u mlf1964@comcast.net

 

A dedicated team player with 10 years of experience in Purchasing and Administrative in the retail and manufacturing industries, ability to work in a multi-faceted environment, honored for perfect attendance in work and in school.

COMPUTER SKILLS

Certifications:  Microsoft Office Specialist, Digital Literacy, Customer Service Professional,

MS Word & Excel, QuickBooks, DBA, EVO, Alpha 5 & E2 Software

 

PURCHASING SKILLS

·        

Obtained quotes from suppliers and creating Purchase Orders for electronics, aluminum, steel, rubber, plastic, hardware, shipping, cleaning and office supplies

·        

Prepared purchase orders to send our parts to outside vendor for services such as Heat Treat, Laser Cutting, Anodize or Passivation.  Kept track of my outside service purchase orders on a spreadsheet and expedited as needed

·        

Researched suppliers and prepared a comparative analysis based upon cost, quality, service, support, reliability and reputation for products

·        

Experienced in MRP (Material Requirement Planning)

·        

Requested and prepared RMA’s (Return Material Authorization)

MERCHANDISING SKILLS

·        

Packaged, and shipped internet orders, unloaded merchandise in the  receiving department 

·        

Brought merchandise out to sales floor, or in to the stock room

 

ACCOUNTS PAYABLE/ADMINISTRATIVE SKILLS

·        

Matched and posted invoices daily, and prepared weekly check runs

·        

Processed daily production and scrap reports into Alpha 5 database

·        

Generated daily production reports and emailed to the Engineers

 

CUSTOMER SERVICE SKILLS

·        

Prepared and set up the delivery of furniture with customers’

·        

Responded to customers calls once the delivery was made

·        

Set up service call to customers home for assessment of any damages

 

WORK EXPERIENCE

Lab Medical Manufacturing, Billerica, MA (Temporary Assignment)                        05/2015 – 08/2015

Buyer

Macy’s, Salem, NH                                                                                                                          2013 – 2015

Merchandising

RPP Corporation, Lawrence, MA                                                                                               09/2012 – 11/2012

Administrative Assistant/Accounts Payable

Martel Electronics Corporation, Derry, NH                                                                          2005 – 2009

Purchasing Clerk

Diversified Optical Products, Salem, NH                                                                                               1996 – 2003

Purchasing Clerk

Cabot House Furniture, Haverhill, MA                                                                                  1992 – 1996

Customer Service

EDUCATION

LARE Institute, Andover, MA                                                                                                      2015 – 2016

Business Technology Program

Greater Lawrence Technical High School, Andover, MA

 

Focus on Distributive Ed/High School Diploma Attained

Resume for Dorothea Bernier

Dorothea Bernier

l Dracut, MA  01826 l 978-905-0927 l dbernier06@outlook.com l

 

Professional Summary

Ø 

Highly skilled Customer Service Representative with 20 plus years experience in a high-volume, deadline driven environment.  Ability to build loyal account relationships through reliability, honesty, and quick and courteous attention to customer needs.  A versatile self-starter and team player with a willingness to take on greater responsibilities.  Works well independently as well as with a team with a successful employment record based on strong organizational skills, close attention to detail, thorough follow-up and follow-through. 

 

Professional Skills

ü 

Primus Systems

ü 

Microsoft Word

ü 

Microsoft Outlook

ü 

Advent

ü 

Microsoft Excel

ü 

Microsoft Windows

 

 

Professional Experience

RR Donnelley and Sons, Inc. (formerly Courier Printing Corporation)

Westford, MA

 

1989 - 2015

Account Manager / Customer Service Representative

1992 - 2015

·        

Responsible for 12 major accounts with a total of over $10 million in annual billings.  Served as a liaison between sales, manufacturing and customers from the initial order to delivery

·        

Continually monitor customers’ orders to communicate ongoing progress and/or unexpected delays with revised timelines

·        

Works closely with plant personnel to quickly resolve any unforeseen issues, notify customers, and advise on action plan

·        

Check on-hand inventory and order material needs for each project, including paper, book covers, and shipping cartons to ensure that production is not delayed due to supply shortage.

·        

Supply pertinent information and organized order file to Planners/Schedulers.

·        

Prepare alert notifications and job information to the production team, related to customized requests or special attention

·        

Handle customer complaints, promptly investigate problems, and resolve issues as quickly as possible

·        

Works collaboratively in supporting other team members when needed

 

Order Expeditor

1990 - 1992

·        

Supported eight account managers

·        

Responsible for order entry, scheduling, and ordering key components of raw materials

 

Freight Billing Clerk

1989 - 1990

·        

Responsible for freight billing

·        

Support other team members when required

 

 

 

 

Education / Training

LARE Institute, Andover, MA

MS Office Business Technology Program – Certified MS Word 2013

 

Tyngsboro High School , Tyngsboro MA  Diploma Attained

 

 

Certificate

Desktop Publishing for Sales and Customer Service Representatives

 

 

 

         

 

Resume for Michelle Holland

Michelle Holland

North Andover MA l 978-332-2126 l Mholland1031@yahoo.com

 

KEY SKILLS


·        

Appointment Scheduling

·        

Office Management

·        

Spreadsheets/Reports

·        

Document Preparation

·        

Customer Service

·        

Front Desk/ Reception

·        

Office Machines

·        

Inventory Management


CERTIFICATIONS

·        

Microsoft Word 2013

·        

Microsoft Excel 2013

·        

NRF Professional Certification Customer Service

·        

Microsoft Digital Literacy

PROFESSIONAL EXPERIENCE

Global Ware Solutions,            Haverhill, MA                                                                                   2007

Quality Assurance Inspector                                                                                                      

·        

Maintained operation excellence and achieved 100% accuracy rate on shipping orders

·        

Worked with Quality team to streamline and improve inspection process

·        

Assisted in updating documentation for quality control policies and procedures

·        

Assisted Superior with spreadsheets and reports

Law Office of David Hoey, North Reading, MA                                                                   2007-2009

Administrative Assistant/ Receptionist                                                                                  

·        

Answered phones

·        

Scheduled appointments

·        

Faxed, copied, filed documents appropriately

·        

Maintained office up keep and ordered supplies

 

Bridgewell, Salem, MA                                                                                                                                 2009-2011

Direct Support Professional                                                                                                        

·        

Assisted individuals in daily living

·        

Played a positive role in helping clients intellectually and achieve their fullest potential

·        

Performed home management

·        

Transported clients to scheduled appointments and errands

·        

Administered medications

 

EDUCATION & TRAINING

North Andover High School, N. Andover, MA                                                                                    

Ø 

High School Diploma

 

Plymouth State University, Plymouth, NH                                                                                           2006                      

Merrimack College, North Andover, MA                                                                                              2007 -2009

Ø 

Marketing & Management                                                                                                                        

 

LARE Institute, Andover, MA                                                                                                                      05/2016

Ø 

Business Technology and Customer Service

Course Work: Business Management, Marketing, Advertising, Accounting, Business Calculus, Macroeconomics and Microeconomics, Statistics, Business Law

 

Technical: Microsoft Access, Excel, Work, Outlook, PowerPoint

Resume for Michael Dooling

Michael K. Dooling, PMP

8 Jefferson Road                                                                                                          978-863-1111   C- 978-677-8056

Tewksbury, MA  01876                                                                                                                  Mdool55481@aol.com                                             ____________________________________________________________________________________

SUMMARY

Financial Services industry professional with 10 years of Project Management, 12 Years of Quality Assurance and 7 years of Trust and Custody  experience.   Strong track record of working between the Development and Business to understand each department’s needs.   Recognized as a strategic thinker with sound analytical and problem solving skills.  Ability to organize and lead teams to achieve successful results.

 

TECHNICAL SKILLS

  • Microsoft Office - MS Word, Excel, PowerPoint, Visio
  • JIRA for Agile projects
  • SharePoint, Doc Central, EDMS

 

PROFESSIONAL EXPERIENCE

Fidelity Investments, Boston, MA (04/03 to 05/16)

Personal Investing Solution Delivery

Project Manager (09/10 to 05/16)

  • Saved 33% in projects costs by combining two projects into one ---used synergies for Development and Testing
  • Built and maintained relationships with the Business, Technology and Design
  • Worked with Legal and Compliance groups to review changes to Fidelity.com
  • Worked on multiple projects related to Retail Accounts, Managed Accounts products and Life Insurance products
  • Worked with Responsive Design for Mobile Apps
  • Managed a Client Experience Queue with a $1,000,000 budget
  • Responsible for the overall project schedule, budget and scope of multiple complex projects
  • Made decisions that impacted  the ability to complete deliverables for multiple projects
  • Identified and mitigated risks – communicated and escalated to the project stakeholders
  • Agile and Waterfall experience
  • Used JIRA for Stories and Bug Defect tracking
  • Used Sharepoint, EDMS and Doc Central as document repositories
  • Led a PM Forum for two years (2013 – 2015) – got internal and external speakers and organized sessions

 

 Senior Business Analyst (09/06 to 09/10)

  • Worked on projects including : Income Strategy Evaluator for pre-retirees, WAS Referrals and helped coordinate seven nationwide presentations with Fidelity Advisors and Clients
  • Wrote Requirements and Stories
  • Organized BAT testing
  • Understood and was accountable for all Software Development Life Cycle phases

 

Senior Quality Assurance Analyst (04/03 to 09/06)

  • Tested multiple platforms: NetBenefits, Plan Sponsor Webstation and One Fidelity projects
  • QA coordinator for monthly overnight Production installs
  • Responsible for white box testing
  • Used Quality Center as a defect tracking tool

Thomson Financial,  Boston, MA  (07/01 to 08/02)

Portfolio Accounting and information provider

Senior Quality Assurance Analyst

  • Tested new web based performance measurement system
  • Responsible for white and black box testing
  • Worked with multiple clients on BETA testing of new performance product

Supply Works, Inc.   Bedford, MA   (6/00 to 6/01)

Pre-IPO B2B Manufacturing E-procurement software

QA Lead Engineer

  • Developed and implemented Test Plans and Procedures for all Products
  • Coordinated bug triage sessions with VP of Development
  • Used Quality Center as a defect tracking tool

 

Block Financial Corp    Cambridge, MA   (9/97 to 6/00)

Producers of TaxCut, the award winning personal tax software package from H&R Block

Quality Assurance Manager –User Interface Group 

  • Established and managed a newly created UI QA Group – supervise, train and review a staff of six QA Engineers
  • Developed testing procedures for the UI Group
  • Used Mercury Test Director as a defect tracking tool
  • Acting Director of the entire QA Department over a 9 month period – 2 managers and 25 staff members

 

Shaw Data Services, Inc.   Boston, MA (8/93 to 9/97)

Portfolio Accounting for large Financial Institutions

Quality Assurance Manager – Online Product (6/96 to 9/97) 

  • Conducted collaborative testing with Charles River Development – Block Trading
  • Point person for BETA test at Invesco.  Coordinated the switch from batch to real time system for three weeks in the Atlanta headquarters
  • Managed five QA engineers – two internal and three remote
  • Used ClearQuest as a defect tracking tool

 

The Boston Company,  Boston, MA  (9/86 to 8/93)

Trust Accounting for pension plans of major corporations

Account Supervisor/ Trust Officer (1/90 to 8/93) 

  • Responsible for domestic and international relationships of fourteen institutional clients totaling over nine billion dollars.   Types of accounts included pension, stock ownership, retirement and 401K plans
  • Coordinated monthly accounting reports for my assigned relationships
  • Participated in client visits and presentations
  • Had signoff authority for Corporate Actions up to $300,000 

 

CERTIFICATIONS

 

  • PMP Certified by PMI – June 2012 

 

EDUCATION

 

Bentley College, Waltham, MA  (1986)

Bachelor of Science in Finance

Associate Degree in Accountancy

Associate Degree in Marketing

 

VOLUNTEER

 

  • Supervise girls and Cookie Booth sales for Troop 66771 in Tewksbury
  • Umpire games for the Easter Sales annual fundraiser
  • Knights of Columbus – Easter Plant sales, Food Drives, Special Needs Prom, Fundraising
  • President of a Candlepin Bowling League (2012 to present)

Meet Kathleen Bourdelais of Healing Energy Reiki

heal

Reiki was developed in Japan in 1922 by Mikao Usui and was brought to the West in 1937 by Hawayo Takata. The popularity of Reiki has grown exponentially in the past few decades. A survey conducted in 2007 indicates that in the previous year, 1.2 million adults and 161,000 children in the U.S. received one or more Reiki sessions.

Kathleen took the Reiki I class in 2006 and then desired the 3 Reiki power symbols so she could be more effective and do absentee Reiki.  She took Reiki II in 2007. She has been a Reiki practitioner since 2006 and has worked on hundreds of humans and animals.  In 2011 she felt a great need to teach Reiki, so she got her Master Reiki certificate that year. Being a Reiki master you are encouraged to spread the wonderful energy of Reiki by being a practitioner and teaching classes. The idea would be with  more Reiki practitioners and combining their energy the world has a better chance of being a wonderful, healing place!! 

Reiki energy allows muscles to relax and increases blood flow to treated areas, which in turn quickens the healing process. Practitioners and clients report help with stress, headaches, insomnia, upset stomach, sprains and other minor conditions. Occasionally, miraculous results are reported. Reiki also promotes psychological healing, including release of anger, fear, worry, sadness and other unhealthy feelings, and replaces them with self-worth, confidence and tranquility.

Contact Kathleen for more info on how her services can benefit you or your pets.

Phone: 978-314-1304
 
Email: kathleenbourdelais@comcast.net
 
Website: http://www.healing-energy-reiki.com/